1 Health Care Insurance Site Project Proposal 1 2 Table of Contents 1.0 REVISION HISTORY ........................................................ ERROR! BOOKMARK NOT DEFINED. 2.0 STATEMENT OF PURPOSE ............................................... ERROR! BOOKMARK NOT DEFINED. 3.0 PROJECT OBJECTIVE ..................................................... ERROR! BOOKMARK NOT DEFINED. 4.0 CURRENT SITUATION AND PROBLEM/OPPORTUNITY STATEMENT ...........ERROR! BOOKMARK NOT DEFINED. 5.0 CRITICAL ASSUMPTIONS AND CONSTRAINTS ................................................................. 4 5.1 CRITICAL ASSUMPTIONS........................................................................................................................................4 5.2 CRITICAL CONSTRAINTS........................................................................................................................................4 6.0 ANALYSIS OF OPTIONS AND RECOMMENDATIONS ........................................................... 4 6.1 IDENTIFICATION OF OPTIONS ................................................................................................................................4 6.2 COMPARISON OF AVAILABLE OPTIONS ....................................................................................................................4 6.3 RECOMMENDED OPTION .......................................................................................................................................5 7.0 PRELIMINARY PROJECT BENEFITS, OUTPUTS & RESOURCES ............................................. 5 7.1 TARGET BENEFITS ...............................................................................................................................................5 7.2 OUTPUTS ............................................................................................................................................................5 7.3 RESOURCES .........................................................................................................................................................5 8.0 STAKEHOLDERS ..................................................................................................... 5 9.0 POTENTIAL RISKS .................................................................................................. 5 10.0 APPROVAL SIGNATURES ......................................................................................... 6 APPENDIX ................................................................................................................... 7 A WEIGHTED SCORING MODEL ....................................................................................................................................7 A Weighted Scoring Model. 8 1.0 Revision History Name Date Reason For Changes Version Maripi,Aguilera,Alshmmary March 14 , 2017 initial draft th v1.0 2.0 Statement of Purpose The purpose of this document is to justify the commitment of resources to . This document describes (a) the business objective, (b) the current situation and problem, (c) a list of critical assumptions and constraints, (d) an analysis of possible solutions and recommendations, (e) the preliminary project 2 3 requirements, (f) the budget estimates and financial analysis, (g) a schedule estimate, (h) a list of potential risks, (i) a section with approval signatures, and (j) an appendix section. 3.0 Project Objective To come up with a detailed program management plan for IT project to develop an online website for customers to view different healthcare insurance products and provide brief details about the medical, dental and vision care options, respective insurance premium plans and purchase suitable health insurance plan from the website for each financial year. By developing this application, we are providing a common platform for customers to visit, learn, analyze and purchase insurance products according to the customer’s choice. This solution would reduce the existing manual operations, the cost of the existing system and increase productivity, higher customer satisfaction and expand the visibility of the products at all over the operating locations. 4.0 Current Situation and Problem/Opportunity Statement The current situation in is first explained. This includes a detailed description of the relevant environmental conditions. Case study: Whitepaper Financial Services Practice March 2015 Copyright © McKinsey & Company www.mckinsey.com/clientservice/financial_services Real organizational situation: Today, insurance customers and clients expectations have been shaped by their digital experiences with sophisticated companies in other sectors, such as Amazon and Uber. The digital bar for insurers is high and rising. Those companies that can meet this challenge will build greater customer loyalty, cut costs and improve profitability. Problem and Opportunity: Insurers are already demonstrating the value that a digital approach can deliver through improved connectivity with clients and intermediaries, better decisionmaking, cost savings from automation, and as a springboard for business model innovation. The choice insurers face today is whether to simply invest in digital capabilities or become digital insurers. The best performing carriers of tomorrow will choose the latter course. By making progress in below provided six key dimensions, insurers can both achieve significant immediate gains while paving the way for deeper, longer-term change. These dimensions are: strategy, customer-centricity, digitizing business processes, organization, technology, and analytics and decision making A broader view of digital leads to rapid growth: (Justification for Investment) A U.S. insurer with an agent-centric culture and business model understood that it needed to adapt to changes in customer behaviour—their own research predicted that 40 percent of new business in the next three to five years would come through online and mobile channels. 3 4 5.0 Critical Assumptions and Constraints 5.1 Critical Assumptions State preliminary assumptions that have been made at this stage for . List at least 6 assumptions. Assumptions are things that are assumed to be true but they may not be true. • Example: we assume that we won’t need the engineering department approval before we start the activity 5.2 Critical Constraints State preliminary constraints that have been made at this stage for . List at least 5 constraints. Constraints are factors that limit the team’s options such as resources, budget, schedule and scope. • Example: management says the project can only get assigned 5 resources. 6.0 Analysis of Options and Recommendations This section further builds a case for your propose project. You will identify various project ranging from not implementing a solution at all to the best alternative that could solve the problem at hand. 6.1 Identification of Options List the possible options that are available. A recommended number of options is three. Example: if your project involves a Website development, possible options may be: o Option 1: Website with no ecommerce o Option 2: Website with ecommerce enabled o Option 3: No Website 6.2 Comparison of Available Options Evaluate each option based on a set of criteria using the weighted scoring model. Note the results are included in the Appendix. 4 5 6.3 Recommended Option The recommended option (based on the weighted score model) is described here. Justification for the decision as well as any assumptions made in the decision should be specified. 7.0 Preliminary Project Benefits & Outputs & Resources 7.1 Target Benefits List the target benefits of . Be sure benefits are clear and measurable. 7.2 Outputs Provide a complete list of the products/services that will be produced as part of . 7.3 Resources & Preliminary Budget List (high level) the resources needed to complete (resources in terms of people and materials). Also, specify an initial ballpark budget for . 8. Stakeholders Identify all the people who will be involved in . At the same time, determine their role in the organization. Be sure to show various stakeholders’ roles (internal and external). Stakeholder John Allen Role in the organization Project Status Report 5 6 9.0 Potential Risks List and describe the possible risks that may need to be considered during . Risks Description 10.0 Approval Signatures Project Manager: As project manager on , I have reviewed the information contained in the Business Case and agree to its content. Name Position Signature Date The signatures above represent stakeholders’ agreement and acknowledgement of the information contained in this document. 6 7 Appendix A Weighted Scoring Model First, identify all the criteria that must be considered when comparing these options. Next, assign a weight to each of these criteria. The next step involves assigning a score based on how well each of these available options meets the specified criteria. Finally, determine the weighted score by multiplying each score by the weight and sum these weighted score for each option. The option with the highest weighted score is the recommended one. Criteria Ease of training Weight 25% Alternative A Rating Score 5 125 Alternative B Rating Score 3 75 Alternative C Rating Score 1 25 Total 100% 7
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