Talent Management HRM 532 Functional Expertise Silzer, R., & Dowell, B. (2010). Strategy-driven talent management: A leadership imperative. San Francisco: Jossey-Bass. Goldsmith, M., & Carter L. (2010). Best practices in talent management: How the world’s Leading corporations manage, develop, and retain top talent. San Francisco: Pfeiffer Objective • Upon completion of this lesson, you will be able to: – Examine the process of developing function expertise, setting and measuring talent management objectives – Use technology and information resources to research issues in talent management Examine • Functional Expertise • Company Benchmarking • Operational Objectives of Talent Management • Customer and Stakeholder Objectives of Talent Management • Defining & Applying Metrics Functional Expertise • Investing in employees • Fallacy over to much training and losing talent • Learn and grow so they stay • Cross-funtional teams Company Benchmarking • Surveys used in the past • Benchmarking databases – Many combination of parameters – Speed and robustness – Creative customization Check Your Understanding Operational Objectives of Talent Management • • • • Formal leaders Informal leaders Promote talents of all leaders Increase chance to optimize results Customer and Stakeholder Objectives of Talent Management • Economic turmoil and changing workforce • Retiring Baby Boomers • Scarcity of women in senior leadership positions Defining & Applying Metrics • Role for land grant universities • Demonstration projects needed to verify talent metrics • National and international focus needed Check Your Understanding Summary • Functional Expertise • Company Benchmarking • Operational Objectives of Talent Management • Customer and Stakeholder Objectives of Talent Management • Defining & Applying Metrics
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