I agree with the statement that scope creep is a good thing as long as it improves the project overall. However, it is a double edged sword. The overall project improvement is positive from point of view of quality. But it is not good for the project schedule as it results in delay of the project. In addition, the cost of the project increases.
There is one very effective way to handle changes to the project scope . It is called change control. This is procedure that spells out how a change requested by client will be handled. It includes steps from change request received through the execution of the requested change. This way every change is monitored every step of the way and its impact on the project is evaluated by the project manager. In turn, project manager keeps the client in the loop and gets client's approval if it is going to impact schedule or cost or both. In the end, both objectives are met, one of quality and the other of schedule/budget target.
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