IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
Courtnie Walker
Impact of Culture in Training and Development
Master of Science in Higher Education, Walden University
EDUC 6125: Foundations of Research
Dr. Sunil Hazari
August 1, 2021
1
IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
2
Impact of Culture in Training and Development
Problem Statement and Research Questions
Training and development of organizational workers have been current ways of
improving the organization's performance and general outcomes. Most companies support the
continued training and support the employees to equip them with the necessary skills required for
the changes in technology and operations and acquaint them with specific instructions vital for
carrying out tasks (Salas et al., 2012). Such includes training to support computer literacy and
incorporate friendship mutually with its customers. These support programs are aimed at
individual fulfillment. At the same time, some specific job skills are meant for the professional's
long-term development to improve the workplace's performance. Therefore, the employees and
managerial leaders need to have competed for tent, flexible, social, and create an interactive
management environment that ensures delivery of services across a diverse, multicultural
environment that respects, recognizes, and motivates all those involved (Chang, 2017). Thus,
other than the cultural differences and difficulties organizations face in developing their leaders
and workers, incorporating cultural diversity is important in having employees and leaders who
have behavior flexibility. Moreover, it enhances identity maintenance, interaction relaxation, and
promotes a conducive environment for organizational work (Chang, 2017). Hence this discussion
will focus on the problems an organization will face while incorporating cultural diversity in
training and development of managerial skills and employee's fulfillment.
In the modern world, organizations have opted to adopt cultural diversity in the training
and development of their workers for improving organizational performance and outcomes.
However, the organization needs to address the challenges cultural diversity will pose in its
IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
3
operations as much as the immediate environment of operation is concerned (Salas et al., 2012).
The differences in the cultural backgrounds of the employers and employees may result in social
issues such as religious beliefs differences, which will affect the organization's decision-making,
practices, and general outcome. Thus, the organizations ought to look for ways to mitigate such
challenges before adopting multicultural diversity in its training and development for workforce
personnel (Hunt, 2007). Therefore, this research problem will help to point out the considerations
to take a look at as far as the culture is concerned and the importance of multicultural diversity
adoption to an organization.
Cultural differences in the workplace lead to social issues. There are misunderstandings
among the workers and their leaders due to misinterpretations of information, beliefs, and values
unconsciously, resulting in personal conflicts. Cultural differences influence both internal and
external business management and practices negatively. Such negative influence alters business
structures and layout, leading to poor communication, ineffective organization policies, low
motivation, work layout, and the goods and services of the business. Individual cultural beliefs
and systems greatly influence the corporate cultural systems of the business since there is a
difference in religious beliefs, values, and traditions among the members of the organization. For
instance, culture affects decision-making at the managerial levels, human resources, and
leadership practices (Khan & Law, 2018). Moreover, religion, religious differences, and beliefs
among the workers may lead to negative attitudes towards one another, low commitment to work
when an individual feels offended, and thus the low and poor quality of job performance.
Understanding and incorporating cultural diversity in an organization's training and
development of its workforce is a crucial aspect of the management and performance of the
IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
4
organization. Cultural diversity will lead to effective and transformational leadership (Pratama et
al., 2021). Leadership style influences the other workers towards achieving the organizational
objectives and agreeing on what to do in collective efforts to realize such goals. Thus, leaders
from different cultures will meet the globalization demands that will improve the organization's
current social and economic demands. Leadership that aligns with globalization and
multiculturalism will meet the 21st-century organizational demand that needs varied individual
skills, cultural beliefs, and behavior. (Bonsu & Twum, 2018). Cultural diversity helps in
problem-solving in an organization since active interactions lead to sharing norms, beliefs, and
values among employees leading to shared attitudes, behaviors, and knowledge (Pratama et al.,
2021). Further, the shared values and beliefs promote a collectivistic working environment that
promotes long-term loyalty, trust, and commitment to job tasks and positive social relations that
stimulate workers' motivation and job satisfaction.
Reviewing literature and empirical studies will help organizations solve these problems
of adopting cultural diversity in the training and development of the organizational workforce.
Therefore, I present these solutions to the organizational strategists, management board, and
planners responsible for creating and implementing necessary management changes of the
organizational activities. The organizational strategists formulate and implement organizational
objectives that are inclusive of cultural diversity so cater to the globalization demands of the 21st
century. The organizational management impacts the training and development of its workers by
ensuring that the training identifies the right candidate for a specific responsibility and the
perception of the local culture upon which the training will occur. The management should adopt
managerial leadership that respects workers' beliefs, values, and religious aspects to enhance job
performance and motivation.
IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
5
Research Questions
1.
What is the role of cultural diversity in the training and development of
the organizational workforce and the environment?
2.
What is the impact of cultural differences in influencing the leadership
style used by organizational management to promote sharing of ideas, values, and
beliefs?
3.
What is the role of a multicultural business environment in achieving an
organization's missions, objectives, and goals?
4.
What is the impact of culture on organizational leadership performance on
employee quality and satisfaction?
IMPACT OF CULTURE IN TRAINING AND DEVELOPMENT
6
Reference
Bonsu, S., & Twum-Danso, E. (2018). Leadership style in the global economy: A focus
on cross-cultural and transformational leadership. Journal of Marketing and Management, 9(2),
37-52.
Chang, W. W. (2017). Approaches for developing intercultural competence: An extended
learning model with implications from cultural neuroscience. Human Resource Development
Review, 16(2), 158-175.
Hunt, B. (2007). Managing equality and cultural diversity in the health
workforce. Journal of clinical nursing, 16(12), 2252-2259.
Khan, M. A., & Law, L. S. (2018). The role of national cultures in shaping the corporate
management cultures: A three-country theoretical analysis. In Organizational Culture.
IntechOpen.
Pratama, A., Syamsuddin, R. A., Oktora, J., & Sunarsi, D. (2021). Organizational
Culture, Transformational Leadership and the Impact on Knowledge Sharing in Selected
Research Organization.
Salas, E., Tannenbaum, S. I., Kraiger, K., & Smith-Jentsch, K. A. (2012). The science of
training and development in organizations: What matters in practice. Psychological science in
the public interest, 13(2), 74-101.
Purchase answer to see full
attachment