Description
Operations are composed of many different processes to fulfill customer needs and requirements. The value chain is a higher-level view of those processes from a customer view. In order to meet customer requirements like quality and cycle time, organizations need to identify the value chain, subprocesses and measures needed to meet the customer needs.
Consider a process from an organization you are familiar with. In 850-1200 words, complete the following:
- Identify the steps in the high-level value chain required to fulfill the customer requirements from beginning to end.
- From the high-level value chain steps, identify the operational subprocesses.
- Identify those metrics that the organization should monitor at both the value chain level and subprocess level.
- Based upon the process you described above, if an organization needs to improve a process within the value chain, how would you analyze the process and metrics to know that the process is not working
- Explain what steps the organization could take based upon your analysis for value chain improvement. For a paper of this size, I would expect at least three references with matching in-text citations. I strongly suggest you use these resources.
B2B.com. (2018). Value chain analysis: An internal assessment of competitive advantage. https://www.business-to-you.com/value-chain/
Zucchi, K. (2018) Value chain analysis. Investopedia. https://www.investopedia.com/articles/investing/11...
Beers, B. (2020). Value chain analysis: Advantages and disadvantages. Investopedia. https://www.investopedia.com/ask/answers/061115/wh...
Mindtools.com (2020). Porter’s value chain: Understanding how value is created within organizations. https://www.mindtools.com/pages/article/newSTR_66....REMEMBER: Supporting activities and subprocesses are not the same and the instructions ask specifically for operations subprocesses. You must have a target organization to use as an example.
Explanation & Answer
View attached explanation and answer. Let me know if you have any questions.My pleasure working with you.
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Value Chain Analysis
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Identify the steps in the high-level value chain required to fulfill the customer requirements
from beginning to end.
The increased competition for high-quality products, excellent customer service, and low
costs has forced businesses to adopt activities that can help them continually assess and improve
the value they create (Lee & Gereffi, 2021). A high-level value chain serves as one of the most
valuable tools used by organizations to identify opportunities and improve their operations to
fulfill the needs and demands of the customers in the market. It involves a concrete process of
changing raw materials into a finished product that the customer highly values. Through this
process, the organization can look at every step of production required to create a commodity
and identify methods to increase value and improve efficiency. The analysis will focus on the
production of soft drinks by Max Beverages, an organization that operates in the beverage
industry.
For the company to satisfy the customers' needs in the market, five steps in the high-level
chain must be met. First, the company must identify value chain activities to better understand
the primary and secondary activities involved in producing the soft drink. The second step
involves determining the cost and value created by the acti...
