Business Finance
Adding Dependencies, Durations, and Resources to the WBS

Question Description

Adding Dependencies, Durations, and Resources to the WBS

Read the business case at Bertas_Pizza_Business_Case
See the organization chart Bertas_and_HiFives_organization_charts

  1. Add content to the WBS created in Week 4. Use Microsoft Project to add dependencies, between tasks to the WBS for the BMOS project. The following video might be helpful for adding dependencies
  1. Add durations to each task. The entire project should span six months. Make sure that in the Task Mode column, the mode for each task is “Auto Scheduled.” All dates should automatically populate according to the project start date and task dependencies. Verify that durations make sense. Task durations may be changed by adding or removing days in the “Duration” column.
  1. Assign resources to each task. Click on the “Resource” tab, then Assign Resources. Place the resources needed to perform each task on the list. Use the organization charts. HiFive has a requirements analyst for requirements gathering, a software architect for design, a software developer for systems specification, a test team for testing, and software developers for coding and unit test, and software release. Berta’s Pizza will perform acceptance testing.
  1. Use the scope statement template to create a scope statement for the BMOS project?
  1. Use Microsoft Project to begin a Work Breakdown structure. (View the video at for assistance in creating a WBS.)
  1. Include the following tasks:
    1. Requirements
      1. Requirements collection
      2. Design
      3. System specification
    2. Development
      1. Code and unit test
    3. Test
      1. Integration testing
      2. Acceptance testing
    4. Deployment
      1. Product release
      2. Maintenance begins (milestone)
    5. Closeout
      1. Project lesson learned meeting
      2. Project close

Attached is WK 4 Assignment

Your paper should reflect scholarly writing and current APA standards. Please include citations to support your ideas.

Unformatted Attachment Preview

Organization Charts Berta’s Pizza Berta's Pizza - Owner Jim Carr Store 1 Store 2 Store 3 Business representive Roy McMillan Business representative Nancy Cortez Business representative Tuan Nguyen Store 4 Business Representative - Mary Mulder Store 5 Business Representative - Tim Newsom Hi Five Software Hi Five Software CIO Tina Johnson PMO - Director Sue Wong Test Manager Sam Schultz Jim Breithaupt, PMP, ACP Marie Rainwater, Certified Scrum Master You Dennis Phillips Abdi Ahmed Carla Montana e-Commerce Manger - Gangan Grandhe Big Data Manager - Maurice Dillon Cyber Security Manager - Janet Settle Network Engineering Manager - Denise George Online Commerce Manager - Gangan Grandhe Requirements Analysist Gary Cook Software Architect Howard Aronson Software Developer Software Developer Martha Bell Alan Sunley Software Developer Michael Gardner Test Manager - Sam Schultz Test Engineer Kenneth May Test Engineer Anu Patel Test Engineer Johana Jones Software Developer Paula Mundy Software Develolper Evan Murray 1 Berta’s Pizza Business Case 1.0 Introduction/Background Berta’s Pizza Shop consists of five locations in the city of Lawrence. Many restaurants in the city offer efficient carryout and delivery mobile/online ordering. Berta’s does not have an online ordering system. Customers cannot order from Berta’s menu via a mobile device or from Berta’s website. Customers must call Berta’s to order delivery or carryout. The current takeout/delivery order process is inefficient and negatively impacts Berta’s current and future revenue goals. 2.0 Business Objective Berta’s strategic goals are to increase customer loyalty, brand recognition, and revenue. The Berta’s mobile/online ordering system (BMOS) project will support these goals by facilitating food orders from mobile devices, and from the Berta’s Pizza website. A mobile/online ordering system will allow Berta’s to compete in the food carryout and delivery market. 3.0 Current Situation and Problem/Opportunity Statement Berta’s Pizza has five Lawrence locations, downtown, in the north-east, north-west, south-east, and south-west areas of the city. Berta’s current carry-out and delivery order process is inefficient. Customers may order pizza delivery from a Berta’s location that is further away than the Berta’s Pizza closest to the customer. The phone ordering process places customers on-hold until a current order has been taken. Ordering over the phone places the burden of order mistakes on the order takers. Customer loyalty has diminished since other pizza shops began offering mobile and online takeout and delivery orders. Additionally, revenue has decreased. The addition of a mobile/online ordering system will enable all orders to come into one system. The system can determine which Berta’s Pizza would be appropriate to fulfil the delivery orders based on the customer’s location, the status of the Berta’s locations, and the customer’s order. Customers will be able to order Berta’s menu option at will through mobile, or stationary devices. Customers will be able to register and create an account on Berta’s website and receive promotional offers. 4.0 Critical Assumptions and Constraints Berta’s mobile and online ordering capabilities must be available before the annual convention starting next year in July. Instead of building two applications, a mobile app, and a web app, only one web-based, device-responsive system is developed. The system must host 100 concurrent customers, and have data backup and automatic system recovery capabilities. The system must have security and access levels for customers, and Berta’s internal staff. Customer personally identifiable information (PII), and credit card information must be encrypted during transmission and while stored in Berta’s databases. A team from Hi Five Software will develop Berta’s online ordering system. The system must be hosted on the existing servers that host Berta’s current website. A project manager must manage this project. 2 5.0 Analysis of Options and Recommendation There are three options to consider: 1. Do nothing. Berta’s takeout and delivery comprise almost 80% of sales. We must facilitate ordering for these customers, and engender customer loyalty by offering promotions to customers who register on the website. 2. Purchase access to new servers to support this new capability, with Hi Five Software as developers and a project manager. 3. Use existing servers to support this new capability, with Hi Five Software as developers and a project manager. After consideration by stakeholders, option three was chosen. 6.0 Preliminary Project Requirements Description: Takeout and delivery customers may register to use the Berta’s Pizza website. Or, customers may order from the site without registering. Customers may choose multiple items from Berta’s menu for delivery or carryout. Customers can pay for their orders by the methods described in the requirements document (cash, credit, debit, and PayPal). Different website user roles will define a user’s level of website accessibility. Roles may be assigned to customers, Berta’s staff, website developers, and others. The order system will assign orders to Berta’s locations. An order will display on the takeout/delivery order web page at the Berta’s location assigned to fulfill the order. Internal users, on Berta’s staff, will have an accessibility role needed to update the menu. Another role will update orders as completed or canceled. 7.0 Budget Estimate and Financial Analysis A preliminary budget of $150,000 has is estimated for this project. This estimate is based on a project manager working 15 hours per week for six months, and software developers working 60 hours (2 developers, 30 hours each) for six months. The customer representatives from Berta’s Pizza will not be paid from the project budget. The hourly rate of the project manager is $55, and the hourly rate of the developers is $75. After project completion, a maintenance cost of 35,000 for the first year is included in the estimate. The projected benefits are established by an increase in takeout and delivery orders. More customer loyalty and satisfaction. A projected 30% increase in takeout and delivery orders translates to a 24% increase in orders and revenue. After one year, a $57,000 revenue increase per pizza shop is projected. Totaling $288,000 per year increased revenue, after one year. Exhibit A depicts the projected costs, benefits, estimated net present value (NPV), return on investment (ROI), and the year that payback occurs. The NPV is $502,740, based on a three-year projection. The discounted ROI is 209 percent. Exhibit A BMOS Financial Analysis 3 8.0 Schedule Estimate Berta’s Pizza expects the project to be completed before the annual convention in July next year. The size and complexity of the project indicate a six-month duration. 9.0 Potential Risks The main risk is the customers not using the mobile and online system for carryout and delivery orders. To mitigate this risk, Berta’s informs each customer who orders takeout or delivery by phone, of the mobile/online order system. Business risks are no increase in or lower customer loyalty and satisfaction, and no increase in or lower revenue. To mitigate these risks, the mobile and online ordering system is user-friendly, intuitive and easy to use, and defect free. 10.0 Exhibits Exhibit A: Financial Analysis for BMOS Project Berta’s Pizza Business Case Running head: BERTA’S MOBILE AND ONLINE ORDERING BERTA’S MOBILE AND ONLINE ORDERING Frances Hall Grantham University March 20, 2017 1 Running head: BERTA’S MOBILE AND ONLINE ORDERING 2 Berta’s Mobile and Online Ordering Work Breakdown Structure Project Requirements Berta’s Pizza contains five positions in the town of Lawrence. Numerous cafeterias in the town offer effective takeaways and supply mobile/online collection. Berta’s Pizza have no online system of ordering. Clients cannot request from Berta’s list of options through a mobile means or from Berta’s site. Clients call Berta’s to request delivery or takeaways. The present takeout order procedure is incompetent and adversely influences Berta’s present and forthcoming revenue objectives. Design The identified procedures require capitals such as persons, funding, software and computing tools among others to be gathered. As such, increasing the system for Berta’s will need the necessities described in the assumption segments below. System Specifications The online system will host 100 simultaneous clients, and have information backup and spontaneous system retrieval abilities. The system will have safety and admission levels for clients, and Berta’s inner staff. Client personally identifiable information (PII), plus credit card information should be encoded during program and when kept in Berta’s files. A squad from Hi Five Software shall create Berta’s virtual ordering system. The program must be held on the prevailing servers that horde Berta’s existing website. A project supervisor must oversee this project. Running head: BERTA’S MOBILE AND ONLINE ORDERING 3 WBS Budget The Preliminary budget is $150 000 Task Project Manager Duration Start Finish working 15 Hours per 1/3/2017 1/9/2017 1/3/2017 1/9/2017 week for six months Two Developers Working 60 hours per week for six months Workload and Human Resources This project will require a total of three employees working for 1800 hours to finish the project. The directed development squad will have two developers, one project manager, and customer representatives. Type Compulsory Hourly rate Hours 1 Project manager 2 360 $55 Developer 1 720 $75 3 Developer 2 720 $75 4 Customer representatives Consultant Not paid from original budget Running head: BERTA’S MOBILE AND ONLINE ORDERING 4 Work breakdown structure (WBS) WBS is an outline for disintegrating project deliverables into better specifics in a cumulative order. It aids in understanding a project in cost terms, planning and control. The WBS component may comprise any or grouping of product, information and facility. The values defining the progress of WBS take in plan results, 100% regulation. Only jointly exclusive basics are permitted, level of facts, coding system, terminal portion and constancy to standards. From the project necessities, the development work for Berta’s Pizza is shown below. Running head: BERTA’S MOBILE AND ONLINE ORDERING 5 Running head: BERTA’S MOBILE AND ONLINE ORDERING 6 Running head: BERTA’S MOBILE AND ONLINE ORDERING 7 Reference Fleming, Quentin (2005). Earned Worth Project Organization (Third Edition Ed.). Project Management Institute. ISBN 1-930699-89-1. Snyder, C., & Books, I. (2010). A consumer's handbook guide. Hoboken, N.J: John Wiley & Sons. Scope Statement Project Title: Berta’s Mobile/Online Ordering System (BMOS) Date: Prepared by: Project Justification: Berta’s Pizza contains five positions in the town of Lawrence. Numerous cafeterias in the town offer effective takeaways and supply mobile/online collection. Berta’s Pizza have no online system of ordering. Clients cannot request from Berta’s list of options through a mobile means or from Berta’s site. Clients call Berta’s to request delivery or takeaways. The present takeout order procedure is incompetent and adversely influences Berta’s present and forthcoming revenue objectives. Product Characteristics and Requirements: 1. Customer registration 2. Customer payment for orders using various methods 3. User’s level determines website accessibility 4. Update of menu for completed orders Summary of Project Deliverables Berta’s Pizza is the business case, the team contract has a project manager who works for 15 hour per week and two developers working 30 hours each every week for six months. The scope of the statement contains all the project deliverables. Final project presentation will be done after the duration for the development has expired. Lessons learnt is to take necessary risk by establishing a system for mobile online ordering which clients can decline to use. Other documents may include receipts and signing of the working schedule. Product-related deliverables: design documents, software code, hardware, etc. 1. Research reports shows that many restaurants in the town are using online ordering and delivery systems. 2. The design documents shows the nature and the unique characteristics of the product. 3. Software codes are exclusive to the related product. 4. Hardware involved could include hard disks, PCs, tables, desks, chairs. Project Success Criteria: Berta’s Pizza projects the success of the project to be accomplished by July coming year. This is will be achieved by considering the complexity of the project hence allowing more time. That is six months period. Stakeholder Register for Project Name Date: 27th March 2017 Prepared by: Chief Information Officer Name Position Internal/ Project Role Contact Information Oversee the 865-8786543 External Roy McMillian Business Internal representative design and for store 1 development of the project Tuan Nguyen Business internal Oversee the representative design and form store 3 development of 986-8764360 the project Gary Cook Requirement Internal analyst Analyzes and 986-74365342 evaluates the project to ensure that it meets the set requirements Howard Aranson Software architect Internal Design the software to be integrated into the project 086-7532907 Martha Bell Software internal developer Design and 074-5432190 develops the software to be used in the project Sam Schultz Test manager internal Tests the project to ensure that it meets the predetermined goals 907-7432074 ...
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