Description
I will like a cost-benefit analysis done for implementing blockchain in an eBookstore. I would like this analysis to show that the organization is not ready to incorporate blockchain technology and that it is not warranted for this eBook distributor.
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A Cost-Benefit Analysis for using Blockchain in an eBook Store
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A Cost-Benefit Analysis for using Blockchain in an eBook Store
Understanding benefits and challenges regarding blockchain technology is crucial for a
company interested in capitalizing and ensuring it remains competitive. Nonetheless, for some
companies, it may not be a viable option. Studies indicate that this technology will revolutionize
e-commerce activities, not to mention the potential that it comes with (Osei et al., 2021). Figures
suggest that by 2021, the market of blockchain technology had grown by approximately $2.3
billion. From eliminating intermediaries, workflows streamlining, to limiting complexities, there
is no doubt that it can be viable for some companies.
Technical or Security Risks for the eBook Company
E-commerce is characterized by stiff competition, with players companies of different
sizes providing similar goods and services. To remain competitive, companies have adopted
technology-oriented and smart business approaches. However, they are still affected by various
challenges. Consumer data protection is one of the main concerns because the company needs to
earn clients' trust, besides assuring them of their financial and personal information safety (Osei
et al., 2021). In this regard, the company has had to invest massively in data encryption as well
as other measures to protect customer data and limit hacking. Also, e-commerce being a complex
process involving several operations like supply chain, payments, logistics, and others, managing
the operations and intermediaries involved poses a serious security challenge.
Whether Blockchain a Viable Security Solution to the Company’s e-Commerce
With many security breaches emerging in recent times, internet users seriously think
about privacy issues. It is fair to acknowledge that several sellers have been overwhelmed by
these challenges and have embarked on technology to manage these issues effectively. One of
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the technologies offering the perfect solution is blockchain because it is a decentralized system.
A single breach of data in the company can cost it millions of dollars in revenue, besides other
massive amounts in the brand name (Treiblmaier & Sillaber, 2021). In this regard, blockchain
would provide the company constructed on DLT (distributed ledger technology) that provides
the highest security level for an online database such as in this case.
Whether now the time to use Blockchain
Deciding on the time to use this technology is subject to several factors aligned to cost,
benefits, company size, etc. Some of the benefits of this technology include ensuring customer
privacy or data security, enhanced supply chain communication, which is a crucial element in
this industry, and reduced costs as it limits costs that arise from supply chain management. On
the same note, it also minimizes costs associated with middlemen's activities (Treiblmaier &
Sillaber, 2021). Also, this technology enhances payments because it eliminates several processes
involved in traditional models. Other benefits include transparency and operational efficiency.
On...