With the heavy use of social media by our guests, assignment help

User Generated

oyhrurycre

Business Finance

Description

With the heavy use of social media by our guests, it is important that we are able to respond in a timely manner but also within the constraints of the type of social media. One of these is within Twitter, which limits your text to 140 characters or less. You will be apologizing to a guest complaint via Twitter in 140 characters or less. Your goal is to resolve the guest complaint and ensure that they will re-patronize your establishment. Here is an attachment to show the detail about how to write this assignment, you must meet all the requirements.

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TWITTER ASSIGNMENT 50 points With social media playing such a large roll in our industry today, it is important to understand how to communicate effectively within its constraints. As with Twitter, we have a limited amount of characters to apologize to guest complaints. In the exercise below, you will need to respond to my guest complaint on Twitter and stay within their constraints. TWITTER COMPLAINT: Waited for over an hour for my table. Service was slow. Cold Food. #dontgo #badservice #badfood Assignment: In 140 characters or less you must respond to the guest complaint, resolve the issue, and ensure the guest will return.
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Explanation & Answer

Attached.

TWITTER RESPONSE

1

Twitter response
Student’s name:
Institution’s name:
Date of Submission:

TWITTER RESPONSE

2

Thanks for the expression of your grievance on the service you received from our outlet. On
behalf of the busine...


Anonymous
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