LifeWings AirYou are the Program Manager for a consulting company hired to improve a system for flying patients and/or transplant organs to appropriate hospital destinations. Patients may be those located in remote areas where major hospitals are not nearby, or they maybe emergency patients who just need to get to a different hospital with specialized equipment. As for transplant organs., when a match is made by UNOS, there is usually a very limited time window for getting the organ to the hospital where the patient is waiting. As you may guess, this is important work which is usually time critical. LifeWings Air was established using federal grant funds to help provide medical air transport and help lower medical costs when possible through the use of VOLUNTEER pilots. Certified pilots donate their time and aircraft to do this work. Approved hospitals and clinics make requests for transport, and area pilots are contacted so they can accept the flights. So far, this has all been done via phone calls between UNOS, hospitals, LifeWings staff and the pilots. When there is no available volunteer, the requestor must instead contact an expensive commercial air service. Given the tight time frames for certain situations, the “phone chain” does not have much time to work before the commercial service backup has to be called in. As the Program manager, you have set up two related projects to try and automate and improve the LifeWings systems. One project is to develop the “pilot side” of the system. It will provide better tools and apps for registering pilots and for sending alerts out when there is a request. The exact way that all of this will work is still evolving. But you have an experienced Agile team working it out, with a skilled Scrum Master to mentor them. The other project is the “medical system” side of the system. There are a number of established, complex systems used by hospitals and UNOS. The interfaces between them are subject to a number of oversight boards and governmental agencies. You decided to use the more traditional waterfall approach for this project, which will allow you to do the kind of progress reporting that the oversight agencies require. Both projects are about half-way through. The waterfall project is well into coding and is a bit behind schedule. Many of the basic user stories for the pilots have already been released and are in use. You are now in Week 3 of the current one-month sprint. Overall, everything seems to be going reasonably well. Suddenly there is a new requirement. Pilots need to have special Covid clearance before they can provide transport. The CDC now requires medical providers to collect pilot health status, along with contact trace data after each flight, just in case. So now the medical side has a new interface to the CDC, and a need to get additional data from the pilot side. DON’T TRY TO “SOLVE” THIS PROBLEM.What you DO need to do is describe how each project will handle the change in scope. Compare/contrast the processes and expected end results for addressing the change, using appropriate terminology for each methodology. Depth of Thought will be based on how clearly you convey your understanding of how to handle scope changes, especially how well you contrast the two methodologies.Tools and techniques will be based on using terms, models and/or tools covered in this class that are appropriate for each different project.

Wk 1, MIS6210Part IAssignment OverviewIn this assignment, you will explore the concept of business intelligence (BI) and its role in helping management make decisions. You will apply the concepts from your Week 1 readings to explore the different technologies used in BI and the role of these tools in the different decision-making processes.TasksHow do you define BI?How can BI help management make decisions?Do managers need to be experts in information technology (IT) in order to use BI tools? What role do next-generation BI applications play in this case.Part II Course Project Part 1—Gaining a Competitive AdvantageOverviewIn this assignment, we will explore the role of BI in helping companies achieve a competitive advantage. You will use this week's reading material and any third-party resources (scholarly journals) to research examples of organizations (such as amazon.com and Google) that benefited from BI tools in creating systems that attract users (and keep them).TasksDiscuss the significance of BI tools in providing organizations with a competitive advantage.Discuss the significance of BI tools in customer relationship management (CRM).Identify specific BI tools and evaluate the effectiveness of each tool and its significance in the making of different decisions. Consider different types of decisions that managers need to make.Discuss the forces shaping BI tools to become more commercialized toward non-IT specialists.BI tools can enable different organizations, possibly under the same parent organization, or different companies, to provide services to each other. Provide an example of organizations that depend heavily on BI tools to provide services for each other and describe how the BI services are offered and how the organizations derive value from the services.Submission Details:Write your paper in 4 to 5 pages as a Microsoft Word document.

Cloud computing is fundamentally changing the way information technology does business within an organization. Pick one of the following topics associated with the Cloud and research it. Your main post should describe how you would evaluate the Cloud service as a business tool and customer benefit.Software as a Service (SaaS)Platform as a Service (PaaS)Infrastructure as a Service (IaaS)Network as a Service (NaaS)