WK2 HR Post Reply 1

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wbarmabah

Business Finance

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Hello, please see the below:

  • Respond to each classmate’s discussion posting and write as if you were reviewing his or her posting in an academic journal. The response should therefore answer the questions as applicable:
    • Was your classmate’s reasoning articulate and logical? Were the facts correct?
    • Was the interpretation your classmate provided reasonable and consistent with experts in the field? Did your classmate defend the choices effectively?

The focus for your critical analysis is not whether you agree with your classmate, and is not to be a recap of all that was shared by your classmate, but is to academically critique how well his or her position was presented with points and counterpoints.

The response(s) should be 100 words in length and include the following article source properly cited and referenced in the write up: https://www.shrm.org/resourcesandtools/hr-topics/o...

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Explanation & Answer

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Tiffany Wood
4/28/2017 9:39:54 PM
Determining Design Requirements
The idea of benchmarking is to give the company the capability to learn and acquire secrets about similar markets
which contribute to developing a strategy to avoid potential losses (Ackerman-Anderson & Anderson, 2012, p.190). A
company that has provided a top class in the benchmarking tool is Southwest Airlines. They have managed to
maintain the low-cost transparency model and although other airlines have tried to compete Southwest sustains
there scheme consistently. Scheraga& Caster (2012) highlights that “competitors may learn how to implement the
low-cost model through imitation or invest in the state of the art facilities” (p.78). However, although another
company’s in the similar industry like Spirit Airlines is known a low-cost airline, Southwest Airlines has accomplished
the low-cost approach and provides excellent customer services. The customers are a very important element of
benchmarking “Ackerman- Anderson & Anderson (2012) highlights that “customers’ needs are the key drivers of the
future state solution and will define success “(p 191). To ensure that organization is succeeding firms utilize tools
like Dow Jones. The purpose is to evaluate the market indexes of unique industries and measure the overall
performance of the business.
The plan for the research in the capstone project is utilizing OCLS, personal interviews literature resources, intranet,
the Internet, email, pamphlets, and surveys. These resources are not explicit and may change through the duration
of the project.
...


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