Answer 20 multiple choice questions related to Hospitality and Tourism.
Please only bid if you can guarantee 90% correct or better.
Walt Disney World Resort is an example of a _________.
_________ is an example of perishability in the travel and tourism industry.
an unused seat on an airplane
a rescheduled flight
an over booked hotel
_________ are not subject to the seasonality factor.
land based resorts
The path a travel product or service takes from the producer to the consumer is known as the _________.
path of least resistance
channel of distribution
Gaming refers to _________.
all types of sports
all types of entertainment
Native American cultural events
What type of agent does not work directly for a travel provider but sells his or her product for a fee?
What role do convention and visitors bureaus play in the travel and tourism industry?
they provide free transportation to local areas of interest
they provide tourist information to travelers
they lobby governments for the advancement of causes that benefit the travel industry
they do not play a role in the travel and tourism industry
Modern amusement parks began in Disneyland in the _________.
Ski resorts in Colorado, Vermont, New Hampshire, and Maine are popular _________ destinations.
At the national level, an agency that promotes tourism is called:
national tourism office.
trade association office.
chamber of commerce
Organizational structure is ________.
one big plan
every one's responsibility
divided into several parts and departments
A boundaryless organization is one that ________.
has international connections
invests money in other companies overseas
has rigid structures for financial reasons
must have a chain of command to operate
replaces departments with empowered teams
Forms of communication networks are _______.
computer, phone, and cell
chain, wheel, and all channel
slow, under-rated, and fast
upward, diagonal, and lateral
dependant on the type
Decentralization shows a company ________.
has become more flexible and responsive
has become more time saving
is helping guests more
is changing rapidly
has become loose with its policies
A nonprogrammed decision is ________.
an unusual circumstance
very easy to decide
an alternative one
a clearly structured problem
a recurring problem
Interpersonal communications are only successful if _______.
a computer is used
the message is decoded last
feedback has been received
there is no noise present
explanations are given
Project structures are projects that ________.
take a lot of time out for department heads
are only short projects
involve only project teams
involve financial help
always need outside help
Making a decision that involves _______ is one of the most common situations managers encounter.
Managerial communication has two types, one of which is ________.
manager to CEO
for manager only
computer to computer
between levels of management only
In a matrix structure, the specialists may report to ________.
a general manager