IT 337 Project Two Prototype Observation Template Complete this template by replacing the bracketed text with the relevant information. Template Participant number: [Insert text] Observer: [Insert text] Date: [Insert text] Name of project: [Insert text] Task Number/ Description Start Time Issues Help Used/Given Completed? Stop Time [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] [Insert text] 1 Example Participant Number: 1 Observer: S. Jones Date: 3/02/2020 Name of Project: Website for Purchasing Emergency Supplies Task Number/ Description Start Time Issues Help Used/Given #1: Find a water filter to purify water and add to cart 10:30 a.m. Pop-up None immediately appeared offering discount, took participant several minutes to realize he could just accept and get back to beginning screen. Completed? Stop Time Yes 10:50 Saw headings on None screen—98.6, H2O, etc., and clicked on H2O. Did not realize he could just hover. Selected water bottle filter. Was reading to determine if this was what he wanted. Selected support. But was disappointed when it was not live help but an email. Went back to menu and selected filter from the H2O menu (again by clicking). Read and decided this was what he wanted. Added to cart. 2 IT 337 Project Two User Profiles Name: Sarah Age: 19 Marital status: Single Lives: With several other young women Student type: On campus, humanities major Current job: Receptionist at law firm Desired occupation: Lawyer Technology skills: Basic, but good Devices used: Laptops, phones Access to campus: Mornings and evenings Help used: None yet Name: Stephen Age: 21 Marital status: Single Lives: At home with parents and several younger siblings Student type: On campus, full time studying mechanical engineering, one year left Current job: None Desired occupation: Mechanical engineering job that will allow him to get his MS Technology skills: Very good, plays lots of games, social media Devices used: Dell laptop, android phone Access to campus: Day—stays at school all day to study when not in class Help used: None Name: Emily Age: 45 Marital Status: Divorced, two children, grown and on their own Student type: Part-time, online majoring in history Current job: Works as substitute teacher Desired occupation: Would like to work at a museum and do historical exhibits Technology skills: Struggles with technology, has mastered getting her assignments done and submitted Devices used: MacBook Access to campus: Days when not substituting, evenings if she had to work that day Help used: Has had three calls to the help desk, for getting her assignments and for getting them turned in Name: George Age: 20 Marital status: Single Student type: Full-time, on campus, no major as yet Current job: Part-time handyman at his apartment building, worked in construction for three years, saved money to go back to school Desired occupation: Unknown, taking basic courses: English, math, history Technology skills: Spends a lot of time on social media Devices used: iPad (for viewing movies), iPhone, MacBook 1 Access to campus: During the day for the three days he is on campus, at night the other days if he has handyman chores Help used: None so far, has been able to get his assignments turned in and access additional resources as needed Name: Rita Age: 50 Marital status: Single Lives: By herself Student type: Part-time, online, history major, first term Current job: Journalist Desired occupation: Author of historical fiction Technology skills: Basic, stays away from social media, reads articles on the web and uses Microsoft Word Devices used: Laptops, phone Access to campus: Mostly evenings Help used: Had to have help getting enrolled, also needed help getting access to her assignment and submitting it Name: David Age: 23 Marital status: Single Lives: With several other young men who work for different software companies Student type: Online, computer science, one year to go Current job: Develops apps and sells them online Desired occupation: Software developer, computer science developer Technology skills: Excellent Devices used: Android phone, multiple types of laptops (shares with roommates) Access to campus: During the day Help used: None Name: Susan Age: 28 Marital status: Married, two children, 6 and 8 Lives: With her husband and children Student type: Second term of online classes, writing and journalism Current job: None, went to university for one year but dropped out when she got married Desired occupation: Hopes to be a journalist Technology skills: Reasonable Devices used: Laptops, phones Access to campus: Works during the day until the kids get home from school Help used: Needed help to upload her first several assignments Name: John Age: 60 Marital status: Married Lives: With his wife 2 Student type: Online classes, part-time, art history Current job: VP of small manufacturing company Desired position: Will retire soon and would like to do some art work Technology skills: Not so good, used to having an admin Devices used: Laptops Access to campus: Evenings, weekends Help used: Several times, needed help accessing some materials in the library Name: Marlene Age: 35 Marital status: Single Lives: With her boyfriend Student type: On campus, full-time, user interface developer classes Current job: Software developer, on leave Desired position: User interface developer Technology skills: Excellent Devices used: Many different types of laptops, iPads, phones Access to campus: Days Help used: None Name: Jeff Age: 21 Marital status: Single Lives: Alone, in large apartment building Student type: On campus, in his third year, mainly history and political science Current job: None Desired position: CIA or FBI Technology skills: Very good, impatient with badly designed software Devices used: Latest MacBook Access to campus: Days when on campus, as well as at night and on weekends Help used: None Name: Jennifer Age: 40 Marital status: Divorced, two older children Lives: By herself in a condo Student type: On campus, returning student, went to school for two years before getting married Current job: Unemployed Desired position: Elementary teacher Technology skills: Medium, mostly used it for fun before now Devices used: MacBook Access to campus: Days and weekends Help used: Needed help to access library materials 3 Name: Leon Age: 65 Marital status: Single Lives: An apartment near his old store Student type: Online classes, part-time, interested in plays and playwrights Current job: Retired from running a local hardware store Desired position: Interested in working with the local theater group Technology skills: Not good Devices used: Dell laptop Access to campus: Most any time Help used: Several times, needed help enrolling, getting his first assignment downloaded and uploaded Name: Daryl Age: 25 Marital status: Married Lives: In an apartment with his wife, Cheryl (see below) Student type: On campus, full-time, business major, one more term to go Current job: Student Desired position: Will be starting a pottery business with his wife, wants to take some online accounting classes as well Technology skills: Expert Devices used: Dell laptop Access to campus: Evenings Help used: None Name: Cheryl Age: 23 Marital status: Married Lives: In an apartment with her husband Daryl (see above) Student type: On line, part-time, taking some business classes Current job: Instructor in a pottery school Desired position: Will be starting a pottery business with her husband Technology skills: Novice Devices used: MacBook Access to campus: Evenings Help used: None 4 IT 337 Project Two Student Portal Task Analysis We have conducted a task analysis of the student portal, and this document represents the results of that analysis. The numbered steps below represent the current process for registering for class through the student portal. You are a student at MYU who wants to register for a course to add it to your schedule. You know that there is limited time, but you want to take a full 18 credits to be sure you graduate on time. You will log on to the registration system, find the only open slot on your schedule, and attempt to add IT 110. You’ve heard good things about Professor Macy, and would like to enroll in her section if possible. Use this link to access the Student Portal Demonstration and then complete the following steps in order. 1) Click on Log In using the credentials already entered for you. Today, you are a student by the name of Eyetee Major. 2) Click on View Profile to check your profile information before you proceed. Then return to the Main Menu. 3) Click on View My Program to view the classes that you need to complete your program. You decide on IT 110 to fill out your current schedule. Then return to the Main Menu. 4) Click on View My Schedule to see the available times that you might add a section of IT 110. You notice that 3:00 MWF is available (but just barely). Return to the Main Menu. 5) Click on Search Classes/Register to search for IT 110 and available sections. Search criteria for the current term is already entered. Click on Search to execute the search. 6) Click on the checkbox at the beginning of the row containing Professor Macy’s 3:00 PM section of IT 110. This is the only section of hers that fits your schedule. Then, click on Register for Selected Course(s) to complete the registration. 7) Click YES to close the dialog box and complete the registration. This action returns you automatically to the Main Menu. 8) Click on View My Schedule to see your updated schedule with the newly registered class. Return to the Main Menu. 9) Click on View My Program to see your program updated with the R next to IT 110. Return to the Main Menu. 10) Log out. You have finished registering for your class. 
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