Answer the following questions (please copy the question’s text
before each of your answers) and submit them to your professor for
1. Consider software applications that you regularly use
that have menu interfaces, whether they be PC- or mainframe-based
applications. Evaluate these applications in terms of the menu design
guidelines outlined in Table 11-1 of our textbook.
2. Consider the
possible design of a registration system for a hotel aimed at
front-desk hotel employees. Following the design specification items in
Fig. 11-2, briefly describe the relevant users, tasks, and displays
involved in such a system.
3. Imagine the possible design of a
system used to register students at a university. Discuss the user,
task, system, and environmental characteristics (see Table 10-10 of our
textbook) that should be considered when designing the interface for
such a system.
4. For the three common methods of system
interaction --command language, menus, and objects-- recall a software
package that you have used recently and list what you liked and disliked
about the package with regards to the interface. What were the
strengths and weaknesses of each interaction method for this particular
program? Which type of interaction do you prefer for which
circumstances? Which type do you believe will become most prevalent?
5. Briefly describe three or more different business tasks
that are good candidates for form-based interaction within an
6. Propose three or more specific settings where natural language interaction would be particularly useful and explain why.
Examine the help systems for three or more software applications that
you use. Evaluate each using the general guidelines provided in Table
12-11 of our textbook.
8. List four contributing factors that have
acted to impede the design of high-quality interfaces and dialogues on