The Battle of the Bedroom SetJohn and Jeanne Casey had just moved into their dream home. It wasspacious and comfortable—the house they had been hoping for. Thespacious master bedroom definitely called for a bedroom set that waslarger than the one they had been using for the past 15 years.After searching the entire area, they found the perfect set. Theonly problem was that they wanted it in king size not queen; thatmeant ordering it from an out of town warehouse. At first, JasperFurniture seemed very accommodating. They promised the set wouldarrive in 60 days at the most. After nearly 70 days had passed, Jeannecalled the store to see why it was taking so long. The sales clerk shespoke with acted as if she was bothering him. “After all,” he repliedimpatiently, “we’re talking about a shipment that is only 10 dayslate.”A full month went by after that phone call. Twice during thatmonth, John dropped by the store to inquire about the shipment. Thefirst time, the staff member they spoke with blamed the sales clerk forsubmitting an incomplete order. The second time, the people hetalked to blamed the supplier. Both times, they promised to call whenthe furniture arrived. Another two months later, no one had called.Together John and Jeanne went down and demanded their moneyback.This time they spoke with the manager, who immediately blamedthe supplier. The store had done its best to get the order completed,according to the manager.“No,” John replied. “No matter what deficiencies your suppliershave, we’re not angry with them, but with you. You have been of nohelp through this entire ordeal, and you have left us waiting formonths! Our whole house is full of furniture that we have bought hereover the years, but we will not buy from you again. You could haveprevented this problem. You—not your supplier—could havesalvaged the situation.”What specific actions could Jasper Furniture have taken to preventlosing a long-term return customer like the Caseys?

Option #1: Organizational Leadership: Initiating Phase You have been selected as the Project Manager for an Enterprise Resource Planning project that involves transitioning your Sub-business Unit from the JDE Edwards ERP system to the SAP ERP system. This project is a part of a larger vertical supply chain integration strategic initiative to consolidate multiple business units in your corporation that are in the same supply chain into a single consolidated Major Business Unit to enhance competitiveness in the marketplace. Page 413 of the course textbook lists eight options that can be utilized by leaders attempting to successfully affect change. Match each of the options with one of the following eight project stakeholders and explain the relationship between that option and that stakeholder during the project initiation phase: Functional Managers who must each assign a member of their staff to your project team Individual team members who have been assigned to your team by their Functional Managers The majority of employees in all functional departments who will have to learn to use the new ERP system and are either supportive of the change or neutral about it The minority of employees in all functional departments who will have to learn to use the new ERP system and are vocal about their resistance to the change PMs in other Sub- Business Units who are managing projects to implement SAP in their Sub-Business Units within the same Major Business Unit Suppliers who will be ultimately be receiving PO’s from SAP instead of JDE IT personnel who are experts in JDE but must now become experts in SAP and on whom you will rely for technical support Executive managers who are concerned about the transition from JDE to SAP disrupting their functional areas and ability to achieve their objectives. Your well-written paper should contain a section title for each of the eight options listed on the textbook page linked to above. Within each section, you should explain why you feel that option is particularly applicable to one of the eight stakeholder groups and discuss how the option could be leveraged to help the project be successful. Submission Requirements: Select at least three credible, peer-reviewed, scholarly sources (published within the last five years) from the CSU-Global Library. These should be in addition to course textbooks, required or recommended readings, or lecture material that you decide to use. Be clear, concise, and focused. Be sure to properly organize your writing and after the title on page 2, include an introduction with a thesis; headings/subheadings for the body of your work; analysis and recommendations (if applicable); a conclusion; list of references; and any appendices. Option #2: Organizational Leadership: Initiating Phase Select a hypothetical project, a project with which you have personal familiarity, or a project you research either in the CSU-Global Library or on the internet. Summarize each of the following suggestions by Lussier and Achua (2015) for successful change execution, describe it, and use an example situation or aspect from your selected project in your discussion for each suggestion: “Continuing to articulate a compelling reason for the change. Eliminate policies, procedures, and behaviors that undermine change efforts. Maintaining adequate human, financial and material resources. Forming a coalition of supporters and experts to counter any opposition. Celebrating milestones along the way. Staying the course in spite of perceived difficulties. Incentivizing workers with recognition and rewards. Keeping the process transparent.” (p. 413) Your paper should include the following titled sections: Introduction Summary of Selected Project A titled section for each of the Lussier and Achua sections listed on page 413 of the textbook. You may abbreviate. For example, you could abbreviate “Celebrating milestones along the way” (Lussier & Achua, 2015, p. 413) to “Celebrating Milestones” in order to create a concise section title. Conclusion References. Submission Requirements: Select at least three credible, peer-reviewed, scholarly sources (published within the last five years) from the CSU-Global Library. This should be in addition to course textbooks, required or recommended readings, or lecture material you decide to use. Format your entire paper according to the CSU-Global Guide to Writing & APA (Links to an external site.). Be clear, concise, and focused. Be sure to properly organize your writing. After the title on page 2, include an introduction with a thesis and mapping for your paper. Include headings/subheadings for the body of your work as well as analysis and recommendations (if applicable), a conclusion, list of references, and any appendices.