MGT 421 SEU Communications Management Report

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MGT 421

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College of Administrative and Financial Sciences Assignment 1 Deadline: 23/10/2021 @ 23:59 Course Name: Communications Management Student’s Name: Course Code: MGT-421 Student’s ID Number: Semester: 1st Semester CRN: Academic Year: 2021-2022 For Instructor’s Use only Instructor’s Name: Students’ Grade: Marks Obtained/Out of Level of Marks: High/Middle/Low Instructions – PLEASE READ THEM CAREFULLY • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. • Assignments submitted through email will not be accepted. • Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. • Students must mention question number clearly in their answer. • Late submission will NOT be accepted. • Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. • All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). • Submissions without this cover page will NOT be accepted. Assignment Regulation: • All students must use their own word. • Assignment -1 should be submitted on Saturday 16/10/2021 in Black Board only. • The due date for the submission of Assignment-1 will be in the end of the 6th Week. • This assignment is an individual assignment. • Citing of references is also necessary in APA style. o Your answers MUST include at least 1 outside references (other than the slides and textbook) o Using references from SDL will be highly valued. Assignment Structure: A.No Assignment-1 Type Critical Thinking Writing Exercise Total Marks 2 3 5 Learning Outcomes: • Articulate what communication is and how it functions in organizations. • Identify which message is appropriate for a specific audience, and successfully complete the message. • Identify the importance of giving details while writing a message taking into consideration the three decisions points when writing (Tone, word selection and length) Critical Thinking 1. Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation.(1 Mark) 2. Evaluate your communication skills, sort out your strengths and weaknesses. Describe one of your weaknesses, how it prevents you from being a good communicator? How do you plan to work on that weakness before you look for a job? (1 Mark) Writing Exercise 3. Imagine you work in a business, and you are going through a hard time. Consider writing a letter to the HR manager informing them about your situation. (Marks:3) (Total Marks: 5) Answer: &&&&
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Critical Thinking Outline

Student’s name
Institutional affiliation


Critical Thinking
Effective listening forms one of the skills which individuals need to develop in our
complex current world. Good listening skills are applicable in a wide range of settings. For
example, family members should listen to each other effectively to help settle complicated issues
that may arise in the long run.
Q2 Evaluation of My Communication Skills
Based on the evaluation of my communication skills, my strengths entail the ability to
express myself freely while embracing new and unique ways to ensure that my concerns are felt.
I also have a profound knack for putting feelings and thoughts into words and numerous
expressions to help in communicating my concerns.

Writing Exercise
H.R. Manager,
Juro Construction and Building Consultants,
P.O. Box 2350, Florida
Dear Sir,
RE: Informing About My Situation
I'm an employee at the company's supply and delivery department. Over the past two weeks, I've
been experiencing challenges during the working hours, which I feel should be addressed

towards commanding the company's excellent performance and competitiveness. The delivery of
the customer services has been a problem whereby customers complain of our services not
meeting their needs. Cost control withi...

Goes above and beyond expectations!


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