Description
As a software project manager in a company that specializes in the development of software for company X, you have been given the task of discovering the factors that affect the maintainability of the systems developed by your company.
Suggest how you might set up a program to analyze the maintenance process and determine appropriate maintainability metrics for the company.

Explanation & Answer

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System Maintenance
Student’s Name
Name of Institution
Course of Study
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System Maintenance
Software maintainability anticipates the changes and failures that occur in the
software after its development. The companies developing software experience
maintainability factors that determine the quality of the software and its performance.
Notably, commercial organizations and government agencies prefer quality software since it
is critical to deciding system operation's success. However, the maintainability of the
software systems is influenced by user requirements, organizational environment, and
operational environment, among others, although Service Level Agreement (SLA) program
can help analyze the maintenance process ascertain the company's maintainability metrics.
The software system's maintainability is affected by factors such as user requirements
linked with software updates and the correction of errors. User requirements entail requests
concerning software modification that include adding functionality, upgrading
maintainability, rectifying errors, and recommendations related to programming-related
support are vital in influencing software system maintainability (Stojanov, 2021). The
software modification requests, such as frequent upgrading and correcting errors associated
with the software, are essential in the system's overall performance. Also, the organizational
enviro...
