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Information Management assignments

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ACTIVITY 2 MH683 Information Management Lesson 2: Structure, Communication, and Quality Healthcare Management Activity: Health Care Data This activity is comprised of three (3) parts. Your Activity responses should be both grammatically and mechanically correct and formatted in the same fashion as the Activity itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using APA style. A 4-page response is required for the combination of parts A, B, and C. (100 points) Part A Compare and contrast the historical and present health care data collection. Integrate the terms electronic health record and electronic medical record in your discussion. Part B Explain the advantages and disadvantages of diagnosis-related groups and discuss their role in the future of health care. Part C Discuss how benchmarking and quality initiatives are interrelated in health care. Grading Rubric Please refer to the rubric on the following page for the grading criteria for this assignment. CATEGORY Exemplary Part A: Historical and 30 points Present (30 points) The student provides a clear comparison and contrast of the historical and present health care data collection AND integrates the terms electronic health record and electronic medical record into the discussion. Part B: Advantages and Disadvantages (25 points) Satisfactory 24 points The student provides a mostly clear comparison and contrast of the historical and present health care data collection AND integrates the terms electronic health record and electronic medical record into the discussion. Unsatisfactory 18 points The student provides a somewhat clear comparison and contrast of the historical and present health care data collection AND integrates the terms electronic health record and electronic medical record into the discussion. Unacceptable 12 points The student provides an unclear comparison and contrast of the historical and present health care data collection AND integrates the terms electronic health record and electronic medical record into the discussion. 25 points 20 points 15 points 10 points The student provides a clear The student provides a mostly The student provides a The student provides an explanation of the advantages clear explanation of the somewhat clear explanation unclear explanation of the and disadvantages of diagnosis- advantages and disadvantages of the advantages and advantages and related groups AND discusses of diagnosis-related groups disadvantages of diagnosisdisadvantages of diagnosistheir role in the future of health AND discusses their role in the related groups AND discusses related groups AND fails to care. future of health care. their role in the future of discuss their role in the health care. future of health care. Part C: Benchmarking and Quality (25 points) 25 points The student provides a clear discussion of how benchmarking and quality initiatives are interrelated in health care. 20 points The student provides a mostly clear discussion of how benchmarking and quality initiatives are interrelated in health care. 15 points The student provides a somewhat clear discussion of how benchmarking and quality initiatives are interrelated in health care. 10 points The student provides an unclear discussion of how benchmarking and quality initiatives are interrelated in health care. Mechanics (10 Points) 10 points Student does not make any errors in grammar or spelling, especially those that distract the reader from the content. 8 points Student makes 1-2 errors in grammar or spelling that distract the reader from the content. 5 points Student makes 3-4 errors in grammar or spelling that distract the reader from the content. 2 points Student makes more than 4 errors in grammar or spelling that distract the reader from the content. Format - APA Format, Citations, Organization, Transitions (10 Points) 10 points The paper is written in proper APA and organizational format. All sources used for quotes and facts are credible and cited correctly. Excellent organization, including a variety of thoughtful transitions. 8 points The paper is written in proper format with only 1-2 errors. All sources used for quotes and facts are credible, and most are cited correctly. Adequate organization includes a variety of appropriate transitions. 5 points The paper is written in proper format with only 3-5 errors. Most sources used for quotes and facts are credible and cited correctly. Essay is poorly organized, but may include a few effective transitions. 2 points The paper is not written in proper format. Many sources used for quotes and facts are less than credible (suspect) and/or are not cited correctly. Essay is disorganized and does not include effective transitions. ACTIVITY 4 MH683 Information Management Lesson 4: Communication Systems and Technology Activity: Health Care Informatics This activity is comprised of two (2) parts. Your Activity responses should be both grammatically and mechanically correct and formatted in the same fashion as the Activity itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using APA style. A 4-page response is required for the combination of parts A and B. (100 points) Part A Provide synopses of at least five (5) articles involving the health care informatics. Provide a bibliography of your selected articles. Part B Compare and contrast three (3) advantages and three (3) disadvantages of delivering health care with the use of informatics. Reference the advantages and disadvantages that are outlined in the articles you chose for Part A. Grading Rubric Please refer to the rubric on the following page for the grading criteria for this assignment. CATEGORY Part A: Synopses of articles (50 points) Exemplary 50 points The student provides a clear synopses of at least five (5) articles involving the health care informatics. Satisfactory 40 points The student provides a mostly clear synopses of at least five (5) articles involving the health care informatics. Unsatisfactory 30 points The student provides a somewhat clear synopses of at least four (4) to five (5) articles involving the health care informatics. 18 points The student provides a somewhat clear comparison and contrast of three (3) advantages and three (3) disadvantages of delivering health care with the use of informatics referencing the articles chosen in Part A. Unacceptable 20 points The student provides an unclear synopses of less than five (5) articles involving the health care informatics. Part B: Advantages and Disadvantages (30 points) 30 points The student provides a clear comparison and contrast of three (3) advantages and three (3) disadvantages of delivering health care with the use of informatics referencing the articles chosen in Part A. 24 points The student provides a mostly clear comparison and contrast of three (3) advantages and three (3) disadvantages of delivering health care with the use of informatics referencing the articles chosen in Part A. Mechanics (10 Points) 10 points Student does not make any errors in grammar or spelling, especially those that distract the reader from the content. 8 points Student makes 1-2 errors in grammar or spelling that distract the reader from the content. 5 points Student makes 3-4 errors in grammar or spelling that distract the reader from the content. 2 points Student makes more than 4 errors in grammar or spelling that distract the reader from the content. Format - APA Format, Citations, Organization, Transitions (10 Points) 10 points The paper is written in proper APA and organizational format. All sources used for quotes and facts are credible and cited correctly. Excellent organization, including a variety of thoughtful transitions. 8 points The paper is written in proper format with only 1-2 errors. All sources used for quotes and facts are credible, and most are cited correctly. Adequate organization includes a variety of appropriate transitions. 5 points The paper is written in proper format with only 3-5 errors. Most sources used for quotes and facts are credible and cited correctly. Essay is poorly organized, but may include a few effective transitions. 2 points The paper is not written in proper format. Many sources used for quotes and facts are less than credible (suspect) and/or are not cited correctly. Essay is disorganized and does not include effective transitions. 12 points The student provides an unclear comparison and contrast of three (3) advantages and three (3) disadvantages of delivering health care with the use of informatics referencing the articles chosen in Part A. ACTIVITY 6 MH683 Information Management Lesson 6: Financial Information in Health Care Activity: Financial Information in Health Care This activity is comprised of three (3) parts. Your Activity responses should be both grammatically and mechanically correct and formatted in the same fashion as the Activity itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using APA style. A 4-page response is required for the combination of parts A, B, and C. (100 points) Accounting of financial information in health care is critical, just as it is in any business. Provide the following information for Parts A, B, and C below. Part A Describe and differentiate the various financial forms utilized for managing financial assets in the health care setting. Part B Use the following information to prepare an income statement for March, 2015. Maria Hernandez, Family Nurse Practitioner, has recently opened a new Family Medicine Practice. Total billed revenues for March were $18,000. Currently, all of his patients are insured by commercial insurers or Medicare. Third-party payers typically pay two months after care is delivered, so her actually receipts in March are zero. NP Hernandez pays her nursing staff $1700 twice a month. The rest of her expenses such as rent, utilities, supplies, insurance, and bookkeeping are paid monthly and total $6500. Prepare an income statement for March on a cash basis and on an accrual basis. Part C Describe managed care and explain the impact on financial management in the health care setting. Grading Rubric Please refer to the rubric on the following page for the grading criteria for this assignment. CATEGORY Part A: Financial Forms (30 points) Exemplary 30 points The student provides a clear description and differentiation of the various financial forms utilized for managing financial assets in the health care setting. Satisfactory 24 points The student provides a mostly clear description and differentiation of the various financial forms utilized for managing financial assets in the health care setting. Part B: Income Statement (25 points) 25 points The student provides a clear AND accurate income statement for the information presented. 10 points The student provides a clear description of managed care. 20 points The student provides a clear AND accurate income statement for the information presented. 8 points The student provides a mostly clear description of managed care. 10 points The student provides a mostly clear explanation of the impact on financial management in the health care setting. Part C: Managed Care (10 points) Part C: Managed Care (15 points) Mechanics (10 Points) Format - APA Format, Citations, Organization, Transitions (10 Points) Unsatisfactory 18 points The student provides a somewhat clear description and differentiation of the various financial forms utilized for managing financial assets in the health care setting. Unacceptable 12 points The student provides an unclear description and differentiation of the various financial forms utilized for managing financial assets in the health care setting. 15 points The student provides a clear AND accurate income statement for the information presented. 5 points The student provides a somewhat clear description of managed care. 15 points 7 points The student provides a clear The student provides a explanation of the impact on somewhat clear explanation financial management in the of the impact on financial health care setting. management in the health care setting. 10 points 8 points 5 points Student does not make any Student makes 1-2 errors in Student makes 3-4 errors in errors in grammar or spelling, grammar or spelling that grammar or spelling that especially those that distract distract the reader from the distract the reader from the the reader from the content. content. content. 10 points 8 points 5 points The paper is written in proper The paper is written in proper The paper is written in proper APA and organizational format. format with only 1-2 errors. All format with only 3-5 errors. All sources used for quotes and sources used for quotes and Most sources used for quotes facts are credible and cited facts are credible, and most and facts are credible and correctly. Excellent are cited correctly. Adequate cited correctly. Essay is poorly organization, including a variety organization includes a variety organized, but may include a of thoughtful transitions. of appropriate transitions. few effective transitions. 10 points The student provides a clear AND accurate income statement for the information presented. 2 points The student provides an unclear description of managed care. 4 points The student provides an unclear explanation of the impact on financial management in the health care setting. 2 points Student makes more than 4 errors in grammar or spelling that distract the reader from the content. 2 points The paper is not written in proper format. Many sources used for quotes and facts are less than credible (suspect) and/or are not cited correctly. Essay is disorganized and does not include effective transitions. STAND-ALONE PROJECT MH683 Information Management Stand-Alone Project: Evaluation of Information Systems in Health Care You should begin working on the Stand-Alone Project early in the course. Each lesson provides a benchmark for completing the Stand-Alone Project in a timely manner while working through the course. You will find this information in the “Stand-Alone Project Benchmark” section of each lesson. (200 points) (A 10-page response is required for the combination of Parts A, B, C, D, and E.) Instructions: As the new Director of Information Management, you have been tasked with implementing a new clinical information system for pharmacy services at the hospital. The hospital would like to purchase a pharmacy system that will enable physicians to automate orders through Computerized Physician Order Entry (CPOE) in hopes of reducing order delays, improving the legibility of orders, streamlining operations, and ultimately improving patient safety by reducing medication errors. In spite of previous efforts, there has been little movement towards the implementation of the CPOE, and selecting and putting the CPOE into operation are main reasons that you have been hired. The organization has competent and dedicated hospital leaders who are strongly supportive of the CPOE concept, demonstrating a sound commitment to its implementation. There are also physician champions dedicated to implementing the CPOE and actively involved in influencing other staff physicians to accept the CPOE. These physicians are also ready to facilitate workflow issues involved in using the new system. This project is comprised of five (5) parts. Refer to the following guidelines, notes, and summaries as you prepare your response. Your Stand-Alone Project responses should be both grammatically and mechanically correct and formatted in the same fashion as the project itself. If there is a Part A, your response should identify a Part A, etc. In addition, you must appropriately cite all resources used in your response and document them in a bibliography using APA style. (3 graphical displays, a 15-slide presentation, and a 10-page response are required for the combinations of parts A, B, C, D, and E.) Part A SWOT Analysis You begin your selection and implementation process by calling a project planning meeting. You take scrupulous notes during the meeting. (A copy of your notes is located at the end of these instructions). 1. Based on the discussion during the meeting, perform a SWOT Analysis to define organizational efforts and needs. Create a SWOT matrix. 2. Next, provide a written summary of the SWOT results; be sure to address areas that could pose as risk issues for a successful implementation. Part B Request for Proposal The hospital requirements and needs were also discussed during the meeting. Your next step will be to create a generic request for proposal (RFP) that will be sent to all the vendors. Your RFP should consist of the following information. 1. Cover Letter 2. Proposal Information 3. A list of questions for vendors. Make sure to include the following topics. a. Functional Specifications b. Technical Requirements c. Implementation Requirements d. Systems Costs Part C Vendor Comparison You have now received information from several vendors. You have selected the two top vendors, and a summary of their information is provided at the end of these instructions. 1. First, create a matrix to compare the vendors aligned with your organizational needs and your RFP questions. 2. Based on your matrix, select a vendor for implementation and prepare a proposal for the chief information officer (CIO). Your proposal should discuss the following information. a. The matrix comparing the two vendors against RFP questions b. Your methodology for choosing the vendor and a justification of your decision Part D Executive Presentation The CIO has approved your proposal and has confidence in your selection of the vendor. Now you are required to present the project information to the executive team for their final approval. Your PowerPoint presentation should be at least 15 slides in length and include the following topics. 1. SWOT Summary and Analysis 2. Vendor Comparison Matrix and Analysis 3. Top Five RFP Questions and Vendor Response 4. Financial Impact for Each Vendor 5. Methodology for Vendor Selection and Chosen Vendor Part E Implementation Plan The executive team appreciated your presentation and thoroughly agrees with your decision. You must now develop an implementation plan to further move the project along. Below are the implementation plan requirements. 1. Develop a project timeline. The entire project will require a two-year installation, and will be rolled-out in phases. a. Phase I: Planning b. Phase II: Design, Development, and Building c. Phase III: Implementation (within hospital) d. Phase IV: Implementation (outside physician offices) 2. Develop a training plan for the following staff. a. Physician Staff b. Nursing Staff c. Pharmacy Staff d. Other Clinical Staff e. Pertinent Managers and Leaders f. Database Manager g. Data Quality Manager 3. Develop a data quality plan. a. As part of the new implementation, two new positions will be needed: Database Manager and Data Quality Manager. Develop job descriptions for each new position. b. Outline data characteristics and requirements. c. Outline tracking systems that will be used. d. Outline procedures for analyzing data and information. e. Outline procedures for ongoing improvements. Project Planning Meeting Notes I. Positives/Advantages for New Information System Implementation A. B. C. D. Strong leadership and executive support Focus on improved clinical practice Physician support Leading technological hospital in the metropolitan area II. Key Issues Discussed A. B. C. D. E. Current hospital focus on patient safety Desire to significantly reduce medication errors Interest in standardizing medication ordering processes Need for improved workflow processes in pharmacy services Must have a positive impact on hospital efficiency III. Staffing Issues A. B. C. D. Wide-ranging; various professional groups will be impacted Highly knowledgeable information system staff Currently a pleasant and comfortable work environment for staff Concerns of adequate training and assistance available for all involved clinical staff IV. Possible Disadvantages or Obstacles A. B. C. D. E. F. G. Rising costs of resources Limited budget constraints due to previous commitments Lack of time for user training Knowledge base within nursing and allied health professions New technology and staff attitude towards changes Physician and clinical staff level of comfort with technology Some area hospitals already have CPOE V. Vendor Requirements A. B. C. D. E. Must be committed to the CPOE market Commitment to a long-term relationship with the hospital Product maturity – time vendor has been developing CPOE products Ability to measure hospital efficiency through CPOE data Costs for implementing the system Vendor Summaries Vendor #1: MedSafe Implementations • • • • • • • • • • Headquartered in Lamply, NY First introduced in 1998 $38 billion in annualized operating revenue Serving over 23,000 customers Data analysis for improved outcomes – enable health care providers to mine data collected via CPOE software Recognized for technology in health care to reduce medication errors Initial implementation costs of $1.2 million with $25,000 per year maintenance Average implementation 1.5 years Local customers include, Children’s Hospital of Lamply, Sacred Holy Christian Hospital of Lamply Provide on-site staff training Vendor #2: StartRight Technologies • • • • • • • • • • • • • • National office in Sacro, SC A leading software vendor in the health care informatics industry for 15 years Serve many organizations to include hospitals, ambulatory care centers, physicians' offices, and long term care facilities $42 billion in annual operating revenue Automatically transmit orders to the pharmacy and patient’s medical record Software provides alerts to allergies and other potential dangers during the ordering process Electronic Signature capability – physicians can sign verbal orders and view results from any computer Order process is integrated to instantly compare formulary data against a patient's record Patient and drug information is presented to the physician at the time of ordering Order sets can be based upon physician preferences Software provides dose checking, calculator, and other conflict checking Historical patient information is displayed when ordering new medications Staff-intensive training, off-site Initial implementation costs are $1.8 million with minimal yearly maintenance costs Grading Rubric Please refer to the rubric on the following pages for the grading criteria for this assignment. CATEGORY SWOT analysis and matrix (40 points) Exemplary 40 points The student provides a professional, logical, complete, and clear SWOT analysis and evaluates the organization's position according to the matrix components addressing all matrix components. Satisfactory 32 points The student provides a professional, mostly logical, complete, and mostly clear SWOT analysis and evaluates the organization's position according to the matrix components addressing all matrix components. Unsatisfactory 24 points The student provides a professional, somewhat logical, mostly clear, and mostly complete SWOT analysis and evaluates the organization's position according to the matrix components addressing most of the matrix components. Proposal Request (20 20 points points) The student provides a clear cover letter, proposal information, and a minimum of 20 clear and concise questions addressing the functional specifications, technical requirements, implementation requirements, and system costs. 16 points The student provides a mostly clear cover letter, proposal information, and a minimum of 20 mostly clear and concise questions addressing the functional specifications, technical requirements, implementation requirements, and system costs. 12 points The student provides a somewhat clear cover letter, proposal information, and a minimum of 15 clear and concise questions addressing the functional specifications, technical requirements, implementation requirements, and system costs. Vendor Comparison 20 points (20 points) The student provides a clear matrix comparing two vendors and their RFP questions provided in the vendor profiles. The student also provides a clear choice of vendor selection for implementation and prepares a clear proposal that is professional and logical with documentation of methodology and choice justification with a one (1) page minimum. 16 points The student provides a mostly clear matrix comparing two vendors and their RFP questions provided in the vendor profiles. The student also provides a mostly clear choice of vendor selection for implementation and prepares a clear proposal that is professional and logical with documentation of methodology and choice justification with a one (1) page minimum. Executive Presentation (40 points) 32 points The student provides a mostly professional and orderly PowerPoint presentation with a minimum of 15 slides with the SWOT summary and analysis, vendor comparison matrix and analysis, top five (5) RFP questions, financial impact for each vendor, and methodology for vendor selection. 40 points The student provides a professional and orderly PowerPoint presentation with a minimum of 15 slides with the SWOT summary and analysis, vendor comparison matrix and analysis, top five (5) RFP questions, financial impact for each vendor, and methodology for vendor selection. Unacceptable 16 points The student provides an unprofessional, illogical, incomplete, and unclear SWOT analysis and evaluates the organization's position according to the matrix components addressing few matrix components. 8 points The student provides an unclear cover letter, proposal information, and a minimum of 10 clear and concise questions addressing the functional specifications, technical requirements, implementation requirements, and system costs. 12 points 8 points The student provides a The student provides an somewhat clear matrix unclear matrix comparing comparing two vendors and two vendors and their RFP their RFP questions provided questions provided in the in the vendor profiles. The vendor profiles. The student student also provides a also provides a clear choice somewhat clear choice of of vendor selection for vendor selection for implementation and prepares implementation and prepares an unclear proposal that is a somewhat clear proposal professional and mostly that is professional and logical with documentation mostly logical with of methodology and choice documentation of justification with a one (1) methodology and choice page minimum. justification with a one (1) page minimum. 24 points 16 points The student provides a The student provides an somewhat professional and unprofessional and less than orderly PowerPoint orderly PowerPoint presentation with a minimum presentation with a minimum of 12 slides with the SWOT of 10 slides with the SWOT summary and analysis, vendor summary and analysis, comparison matrix and vendor comparison matrix analysis, top five (5) RFP and analysis, top three (3) questions, financial impact for RFP questions, financial each vendor, and impact for each vendor, and methodology for vendor methodology for vendor selection. selection. CATEGORY Exemplary Implementation Plan 60 points (60 points) The student provides a clear implementation plan that includes a project timeline graphical display for Phases IIV, the training plan for all affected personnel, the data quality plan addressing resource planning, data, tracking systems, data and information analysis, and improvements with three (3) graphical displays, a 15-slide presentation, and an 11-13 page response. Satisfactory 48 points The student provides a mostly clear implementation plan that includes a project timeline graphical display for Phases IIV, the training plan for all affected personnel, the data quality plan addressing resource planning, data, tracking systems, data and information analysis, and improvements with three (3) graphical displays, a 15-slide presentation, and an 11-13 page response. Unsatisfactory 36 points The student provides a somewhat clear implementation plan that includes a project timeline graphical display for Phases IIV, the training plan for all affected personnel, the data quality plan addressing resource planning, data, tracking systems, data and information analysis, and improvements with two (2) graphical displays, a 15-slide presentation, and less than a 10-page response. Unacceptable 24 points The student provides an unclear implementation plan that includes a project timeline graphical display for Phases I-IV, the training plan for all affected personnel, the data quality plan addressing resource planning, data, tracking systems, data and information analysis, and improvements with one to two (1-2) graphical displays, a 12-slide presentation, and less than a 10-page response. Mechanics (10 Points) 10 points Student does not make any errors in grammar or spelling, especially those that distract the reader from the content. 8 points Student makes 1-2 errors in grammar or spelling that distract the reader from the content. 5 points Student makes 3-4 errors in grammar or spelling that distract the reader from the content. 2 points Student makes more than 4 errors in grammar or spelling that distract the reader from the content. Format - APA Format, Citations, Organization, Transitions (10 Points) 10 points The paper is written in proper APA and organizational format. All sources used for quotes and facts are credible and cited correctly. Excellent organization, including a variety of thoughtful transitions. 8 points The paper is written in proper format with only 1-2 errors. All sources used for quotes and facts are credible, and most are cited correctly. Adequate organization includes a variety of appropriate transitions. 5 points The paper is written in proper format with only 3-5 errors. Most sources used for quotes and facts are credible and cited correctly. Essay is poorly organized, but may include a few effective transitions. 2 points The paper is not written in proper format. Many sources used for quotes and facts are less than credible (suspect) and/or are not cited correctly. Essay is disorganized and does not include effective transitions.
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this is to just complete the guidelines

Running head: CROSS-CULTURAL BUSINESS

Cross-Cultural Business
Student’s Name
Institutional Affiliation

1

CROSS-CULTURAL BUSINESS

2

What are the first steps you would take upon learning of your new assignment?
Culture can be defined as a people’s total way of life (Gesteland, 2005). Accordingly, culture
differs from one place to place and from one generation to another, thus the dynamic nature of
culture. Consequently, when people change to the environment that has diverse cultures, they
tend to witness cultural shock (Gesteland, 2005). To avoid such, these are the step I will take
after learning my new assignment.
I w...


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