Imagine that a local college hired you to look at a lengthy form on the university’s office of admissions Website. Prospective students have been calling the office to request information instead of utilizing the university’s Website. The form contains 32 fields, which must be filled in by the user. At the bottom of the form there are send and reset form buttons. Identify aspects of the form that could be frustrating users. Provide at least three recommendations that will encourage the students to utilize the university’s Website.
From the first e-Activity, describe three techniques for optimizing Web form submission usability. Select the technique that you prefer to use and explain why.