ECOM 402 Saudi Electronic University ERP and Cloud Computing Technology Questions

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‫كلية العلوم الادارية والمالية‬ | Assignment-3 Saudi Electronic University College of Administrative and Financial Sciences ECOM402 – E-Supply Chain Management Assignment-3-(Critical Thinking) E-Supply Chain Management Ist Semester-2021/2022 Submission: End of Week - 12 Saturday, 20th November, 2021 12 Marks –Grading through Blackboard ‫كلية العلوم الادارية والمالية‬ | Part-1 Background information: Cloud Computing and ERP are changing the landscape of business world. For this assignment, first explain the concept of Cloud Computing as well as understanding of ERP. Then, identify two KSA organizations that have benefited from implementing ERP & Cloud Computing technology. These organizations may be ones you have personal experience with or that you have identified and studied through research. Briefly describe both organizations and then answer the following questions for each: Critical Question(s) Ques-1: What technology did they implement with respect to ERP and Cloud computing technology? And discuss why did they choose that technology? 2- Marks Ques-2: Discuss the business factors which were evaluated prior to implementation? 1.5- Marks Ques-3: Evaluate information deficiencies existed prior to implementation? 1.5- Marks Ques-4: Narrate, what benefits were gained after implementing the technology? 1- Marks Ques-5: Do the benefits associated with the technology outweigh the costs? 1- Marks Your well-written report should be 4-5 pages in length, not including the cover and reference pages., In addition to your text and assigned readings. Review the grading rubric to see how you will be graded for this assignment. ‫كلية العلوم الادارية والمالية‬ | Part-2 Background information: Saudi based organization, KSA-Ceramics (Imaginary Name), provides quality building solution in ceramic products (porcelain tiles, sanitary wares and accessories, ceramic tiles), electric water heaters, bathrooms fittings including baths, shower trays, mirrors, and mixers. This organization has 50 years of experience and well-earned status for manufacturing quality and standards both nationally and inter nationally. It installed its own plant to manufacture Electric Water Heater in Dubai for quick delivery. It imports different accessories form different sectors of world as per requirements. A part of Electric Water Heater, the Temperature Gauge, is imported from India. KSA-Ceramics has established a distribution channel that first imports the items in Riyadh and then supplies to Dubai plant as per requirements. The ‘Temperature Gauges’ are imported by sea through speedy and cost-effective vessels from India to maintain the prices as per customers’ demand. it takes 20-22 days of transit from India to Riyadh to Dubai plant. It is about 14-15 days from Mumbai port to Riyadh Dry port and 5-7 days from Riyadh to Plant at Dubai. The demand of Electric Water Heater suddenly increased due to cessation of one of its big competitor manufacturer of Electric Water Heater, whose owners were caught in fraudulent case. The demand of customers of sealed organization shifted towards KSA-Ceramics. The Operations Manager contacted the management for delivery of “Temperature Gauges” on urgent bases of fulfil the customer demand. The management called Supply Chain Manager to give suggestions to cope with this situation. The supply chain manager advised to import by air for early delivery. But management refused since high cost is involved in air shipment which increases the price of Electric Water Heater, and these high prices would not be bearable by the customers. Critical Question Ques-1 As a Supply Chain Manager, what would you suggest to management to cope with this situation in a cost-effective way? 5- Marks ‫كلية العلوم الادارية والمالية‬ | Your solution should include but not limited to the below mentioned areas. • Logistics, Procurement, Supply chain Traceability, • Quality Customer Service • Cost Control • Planning & Risk Management • Collaborative Planning, Forecasting and Replenishment (CPFR) • Supplier Relationship • Unforeseen Delays • Fast-Changing Markets • Other technological aspects (Cloud Computing, ERP etc) Guidelines for the assignment: ✓ Make sure to include the cover page with all information required. One mark will be deducted if there is no cover page ✓ This is an individual activity critical case questions, which is part of your course score. It requires effort, research, and critical thinking. ✓ You are required to choose any company (Saudi Company is Preferred) focusing on the as mentioned from supply chain. ✓ Citing at least two references in support of your work is must for each part, ✓ Use font Times New Roman, 12 font size. ✓ Use 1.5 line spacing with adjust to all paragraphs (alignment). ✓ Use the footer function to insert page number. ✓ Ensure that you follow the APA style in your project and references. ✓ Total critical questions length should be between 800 to 1000 words. ✓ You must check the spelling and grammar mistakes before submitting the assignment. ✓ There will be a deduction of up-to 20% from the total grades for providing a poor structure of assignment. Structure includes these elements paper style, free of spelling and grammar mistakes, referencing and word count. ‫|‬ ‫كلية العلوم الادارية والمالية‬ ‫‪Answer‬‬
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Explanation & Answer

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‫كلية العلوم الادارية والمالية‬

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Saudi Electronic University
College of Administrative and Financial Sciences
E-Commerce Department

Student Name:

Student ID:

Course Title: E-Supply Chain
Management

Course Code: ECOM402

Academic Year/ Semester: First
Semester 2021/2022

CRN:

Instructor Name:

Student Grade:

Grade Level:

‫كلية العلوم الادارية والمالية‬

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Part-1

Background information:
Cloud Computing and ERP are changing the landscape of business world. For this
assignment, first explain the concept of Cloud Computing as well as understanding of
ERP. Then, identify two KSA organizations that have benefited from implementing ERP
& Cloud Computing technology. These organizations may be ones you have personal
experience with or that you have identified and studied through research. Briefly
describe both organizations and then answer the following questions for each:

Cloud Computing Concept and ERP
Deliverance of Computing services (both software and hardware) that are on-demand
to customers in a self-service fashion, independent of device and location, is called cloud
computing. Cloud computing thus offers software as a service (SaaS) available for hire by
companies, infrastructure as a service ( IaaS) as a raw computing capacity, and platform as a
service (PaaS) for computers that are ready for the software. In the supply chain, vendors of
these services are responsible for administration, capacity building, maintenance,
troubleshooting, and backups for their products (Al-ma’aitah, 2017). Customers get cloudbased services via a web browser, whereas the data are stored on servers at a remote location
or on in-house servers.
On the other hand, the ERP system of cloud computing deals with forecasting and
using resources used in business. These resources are materials, manufacturing capacity,
finance, and human resource. The ERP offers the methodology of evaluating the resource
requirements of a given plan to attain particular business objectives. In addition, it aids in
executing the strategies, decisions, programs, and actions in a time-bound means. ERP
provides a backing system in the transaction processing, reporting, and updating across the
functions. Wholesomely, ERP is a package that surrounds all significant operations of a
business. This product is generic, and it incorporates best business practices often followed in
companies.

‫كلية العلوم الادارية والمالية‬

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Several organizations in Saudi Arabia have adopted ERP and cloud computing in
carrying out their operations. Two of these companies include Saudi Aramco and Saudi
Standards, Metrology and Quality Organization. Saudi Aramco is a company that majors in
oil prod...


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