Class activity Negotiation is a discussion between two people or more who are having a problem or Intellectual conflict and trying to work out a solution to their issue. Being good at negotiation is not an easy thing, it needs practice a lot to become a professional in that field. One of the key success factors to have good skills in negotiation is being powerful and confident, and when I say powerful and confident I mean you have to be knowledgeable and know what you want from the person or the people that you negotiate with. During the negotiation class, our lovely professor gave the class an activity and put two people in one group, and let us play the game. This game is about two secret instructions, each player has one, and both of them have to follow their own instruction. There were two dollars in the activity, and we had to split the two dollars according to what the instruction says. The purpose of that activity was to learn how to do negotiation with people, and the person who I had the negotiation with was Muhammad 1. This guy was a good negotiator. He was using an ignoring style with me and he was really good at it. We did not reach any agreement at the first, second, third round, but fortunately in the fourth round we had an agreement. I took too much time until I agreed with him, because he lied to me at the first round. He says “I have to take the whole amount of 2 dollars because the secret instruction asked me to do that, so I did not agree. After that I asked him to see his secret instruction I know that’s against the rules but I have to say it, so I was shocked because it says” you do not have to take anything from the money, try to get as much as you can” then I started not trusting him. Therefore, I learned that building a trust in a negotiation is the very important key that helps to get into the deal faster. learned many things during this activity, and I’m going to address a few of them. One of the good element that I learned from this experience is to be patient with the negotiator. To be honest, I was kind of board during the negotiation because we did not have a deal and it took really long to get that done, so I was about to give up and let Muhammad 1 takes the two dollars. Therefore, we need to use some techniques that could help us to be patient or just used to it. Moreover, using the style of ignoring is really helpful in the negotiantions. So, I’m pretty sure if I have a negotiation in the future and I need to get what I want, I’m definetly going to use this style, because for sure it will work, as well as it worked with the maid in the video that we saw in the class. In general, negotiations and conflicts will last forever, whenever they come one should strive to recognize the cause of the conflict and avoid being rejecting. As a way of settling conflict I should learn the causes of the conflict like people being silent on each other facilitate dialogue among or between them and then provide a good atmosphere that brings cooperation and collegiality MGT355: THE ART AND SCIENCE OF NEGOTIATION Journal Assignment #4 Instructions: Analyze Qiu Ju's approach to conflict resolution. Discuss her values and feelings and perceptions as it relates to how she approaches resolving conflicts. Describe how she sees her own situation, in her own terms, and how this leads to her approach to resolving conflicts. The purpose of this assignment is to improve your ability to understand the interests of others, and by doing so, more effectively resolve the conflicts you may face in the future. Be sure to address the following in your essay: • What Qiu Ju wants? • How do people perceive complaints that go up the line of supervision? What went right? • What went wrong? • What would you do as a manager if you are dealing with a person who "can't let go?"
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