Question Description
I'm working on a supply chain discussion question and need a sample draft to help me learn.
Reacting to a Process Gone Wrong Cignet Plastics Corporation is a contract plastics die-casting house serving a wide range of clients. Over the years, Cignet has been a favored supplier of precision die castings for a major producer of model airplane kits. In recent days, the defect rate of these parts has increased. (Acceptance is based on a visual inspection of the parts for appearance.) After a thorough audit of the process, Quality Assurance has concluded that there has been no change to the process. It claims that the increase in de-fects must be variation that is related to some assignable cause. The president of Cignet Plastics does not have a clue as to what that means, and he has called you in for an explanation.
Discussion Questions Discuss the following questions in class or outside of class with your fellow students: 1. What will you tell the president? 2. He wants you to change the process to reduce the number of defects, but you know that is the wrong approach. How do you talk him out of it?
3. What approach would you use to get the operation back to normal?
Explanation & Answer
View attached explanation and answer. Let me know if you have any questions.
1
Introduction to Quality Discussion
Student Name:
Institutional Affiliation:
Course Name:
Instructor's Name:
Date:
2
Introduction to Quality Discussion.
Q1.
I would assure the presidents of Cignet Plastics that I will do a thorough investigation of
the defects as well as the company's processes. After doing a thorough investigatio...
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