Business Finance
Management Assignment

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Management Assignment ( Min. 2 Full Pages) Due to On Monday(23 Feb). Original and fulfill the requirements. Attached 2 files ( One about the company history and one with the assignment requirements) , You will need to read about the company history file , and chapter 12 (Team Work, Self-managed) in the text book before you answer the assignment .

Sandwich_Blitz_Info.doc 

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Management Assignment The textbook for this course is BATEMAN. M: Management, 3rd Edition. McGraw-Hill Higher Education, 2013 Chapter 12: “Teamwork” This Assignment consists of reading a scenario about Sandwich Blitz, Inc. and writing about how self-managed teams could be used at Sandwich Blitz to allow Dalman more time to devote to growing the business. Lately, Dalman has mostly been visiting the operating locations and addressing manager operations concerns. Lei has concentrated on financial matters. Both Dalman and Lei are pleased with Sandwich Blitz’s past performance but feel that they are each unable to devote their time and energy to take the business to the next level. All of their time seems to be spent addressing small problems within the existing operation. Dalman has heard that other businesses have successfully used a team approach to managing with good results and wonders if this could help him as well as the location managers. After reading the scenario above, the section on “Self-managed Teams” in your assigned textbook readings and completing the practice Learning Activities, type a paper in which you explain 3 parts: 1. Difference between traditional and team work environments, 2. How self-managed teams could be successfully implemented at Sandwich Blitz. 3. How these teams could contribute to Sandwich Blitz’s success. Submission Instructions: Draft your Assignment paper at least 2 full double-spaced pages in length, using size 12-point font in MS Word format. Be sure your paper is well written in paragraph form, with correct spelling, grammar, and punctuation. You may use external sources in addition to the required unit readings. Cite any external sources used. Sandwich Blitz, Inc. Sandwich Blitz, Inc. is a small growing specialty sandwich shop chain in a large metropolitan area. The business is owned by Dalman Smith, who is the President and Chief Executive Officer (CEO) and Lei Lee who is the Vice-President and Chief Financial Officer (CFO). The company currently operates eight free-standing sandwich and beverage shops located near three universities, one hospital, and four high-traffic office complexes in the metropolitan area. The firm serves mostly upscale breakfast and lunch customers and specializes in organically grown food ingredients and healthconscious beverages. Currently, the firm employs a staff accountant, eight unit managers and forty employees. The corporate headquarters occupies rented space in an office park which houses Dalman, Lei, and the corporate accountant, Jayin Chopra. Each operating sandwich shop is staffed with a manager, a team supervisor, and four customer associates. Revenues from 2011 operations were substantial with a ROI (Return on Investment) of 30%. Beginnings Sandwich Blitz was the idea of Dalman Smith whose previous experience was in middle management for a wholesale food distribution company headquartered in a large European city. An ardent devotee of healthy food, Dalman received the inspiration for Sandwich Blitz while visiting the Mediterranean area on corporate business. Dalman noted the presence of healthy sandwich shops in that area of Europe and was surprised on his return home that no such models were in operation in his local area. After considering the idea for several weeks, Dalman approached his long-time friend Lei Lee, a CPA working within the insurance industry with his idea. Lei considered the idea a good one but was concerned with the overhead expenses involved in leasing and developing retail commercial space in the expensive urban area. One day, while driving to work, Dalman noticed a small, free-standing prefabricated building located on a piece of land adjacent to a shopping center. Suddenly, he envisioned the Sandwich Blitz model- small space, great location, negotiated low costs on small parcels of land unsuitable for most commercial purposes and most of all, great healthy food! Dalman couldn’t wait to show Lei this model. Within three weeks, Sandwich Blitz, Inc. was born. The sufficient start-up capital was evenly split between Dalman and Lei. Dalman was able to obtain a loan using his house for collateral and his personal credit line for most of his share. A gift from Dalman’s father completed his share of the funding. Lei was able to use her substantial personal savings to finance her share of the capital. The first lease of land was signed and a prefabricated unit was ordered on July 21, 2004. Both Dalman and Lei considered this date to be a good omen for the both of them Sandwich Blitz opened its doors for business on October 15, 2004. Dalman, Lei, and two college students were the first employees. Each signed the first currency note received during that first day of operation. It is still proudly displayed in the corporate office. Operations The Sandwich Blitz operational model reflects both Dalman and Lei’s management philosophy that allows each operating unit a great measure of autonomy. This allows each location manager to make the day-to-day decisions dealing with their unit budgets, employee matters, and customer service issues. Each location manager is carefully chosen and given a compensation package which includes incentives based on the performance of that location. Each location manager is presented with quarterly budgets and is accountable for meeting these guidelines. Each work team supervisor is responsible for ensuring good customer service by making sure that all customer associates adhere to the Sandwich Blitz Motto which is proudly displayed over each location’s counter: “Sandwich Blitz – Where our quality, freshness, and customers always come first.” Based on this motto, each customer associate is empowered to resolve any customer-related complaint. This allows the customer associate to refund purchases, replace food, and take other measures to satisfy the Sandwich Blitz customer. The original location also serves as a training center for the company and Dalman is a regular fixture at these training sessions. Food recipes and preparation techniques are of particular concern to Dalman since he feels that a consistent product is critical to the company’s competitiveness. Dalman considers a few ingredients in their products to be important enough to justify making them into private brands that are owned by Sandwich Blitz to protect them from potential competitors. Lately, Dalman has mostly been visiting the operating locations and dealing with problems and issues that each manager requests help with while Lei has concentrated on financial matters like budget preparation, leases, taxes, and overseeing the daily accounting process. Both Dalman and Lei are pleased with Sandwich Blitz’s past performance but feel that they are each unable to devote their time and energy to expand the business significantly. All of their time seems to be expended taking care of these problems and issues within the existing operation. Management Assignment The textbook for this course is BATEMAN. M: Management, 3rd Edition. McGraw-Hill Higher Education, 2013 Chapter 12: “Teamwork” This Assignment consists of reading a scenario about Sandwich Blitz, Inc. and writing about how self-managed teams could be used at Sandwich Blitz to allow Dalman more time to devote to growing the business. Lately, Dalman has mostly been visiting the operating locations and addressing manager operations concerns. Lei has concentrated on financial matters. Both Dalman and Lei are pleased with Sandwich Blitz’s past performance but feel that they are each unable to devote their time and energy to take the business to the next level. All of their time seems to be spent addressing small problems within the existing operation. Dalman has heard that other businesses have successfully used a team approach to managing with good results and wonders if this could help him as well as the location managers. After reading the scenario above, the section on “Self-managed Teams” in your assigned textbook readings and completing the practice Learning Activities, type a paper in which you explain 3 parts: 1. Difference between traditional and team work environments, 2. How self-managed teams could be successfully implemented at Sandwich Blitz. 3. How these teams could contribute to Sandwich Blitz’s success. Submission Instructions: Draft your Assignment paper at least 2 full double-spaced pages in length, using size 12-point font in MS Word format. Be sure your paper is well written in paragraph form, with correct spelling, grammar, and punctuation. You may use external sources in addition to the required unit readings. Cite any external sources used. ...
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