Description
Continuing Case: Carter Cleaning Company – The Better Interview
7-20: In general, what can Jennifer do to improve her employee interviewing practices? Should she develop interview forms that list questions for management and non-management jobs. If so, how should these look, and what questions should be included? Should she initiate a computer-based interview approach? If so, why and how?
7-21: Should she implement a training program for her managers, and if so, specifically what should be the content of such a training program? In other words, if she did decide to start training her management people to be better interviewers, what should she tell them and how should she tell it to them?
Explanation & Answer
Please find the answers into the attachment
Continuing Case: Carter Cleaning
Company – The Better Interview
7-20: In general, what can Jennifer do to improve her employee interviewing practices?
Should she develop interview forms that list questions for management and nonmanagement jobs. If so, how should these look, and what questions should be included?
Should she initiate a computer-based interview approach? If so, why and how?
Jennifer can work on the following to improve the interviewing process —
1. She needs to put in some training programs for the interviewers and hiring managers. this way
she will be able to bring in some structure and standard to the hiring process.
2. She needs to help the interviewers build some standard questions, and answers. so as to bring in
some structure to the interviews being conducted. The key to get this done is to analyse the job
profiles and ensure...
