ECOM 201 Saudi Electronic University GoTech Company Consultation Strategy Report

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Saudi Electronic University College of Administrative and Financial Sciences ECOM201 – Introduction to E-management Assignment 3 Project Assignment GoTech Solutions Company 2021/2022 Requirements GoTech is a Saudi company (located in Riyadh) that provides technical and digital solutions to other businesses and individuals. Its operation focuses mainly on the Saudi market, but recently it opened two offices in Egypt and Italy. Eng. Abdullah is the CEO, and there are three regional managers (in 3 different countries) and 30 employees working under their supervision. Recently, Abdullah has been required to make vital decisions to keep GoTech running during many challenges, including new and existing competitors, rapid technology development, and Coronavirus pandemic. Consider yourself the CEO’s consultant who is required to help him put together a strategy so GoTech can not only survive but also thrive in the future. To help you develop your Consultation Strategy Report, use the following points as a guide: Part 1 1. An overview of GoTech company (0.5 marks) 2. Description of the type of management that GoTech follows. (1 mark) 3. Description of the challenges with that type of management. (1 mark) 4. o Communication challenges o Cultural and political challenges Description of the necessity for creating a virtual Risks Response Team based on Tuckman’s Team Life Cycle Model (see figure 1). (3 marks) o Phases of team creation o Criteria for choosing the team ➢ o 5. Who are they, and why did you choose them? Pros and cons of the virtual team Description of the regional managers’ roles (2 marks) o What qualities must they have as leaders? o How can they motivate themselves and their team? o What digital recourses can they use to manage the team? Part 2 6. 7. 8. 9. 10. Description of challenges that loom over GoTech (1 mark) o Existing challenges/ disasters o Potential challenges/ disasters Description of GoTech resources (1 mark) o What are the digital and financial resources? o How can these resources be utilized? Description of GoTech digital capabilities (2 marks) o Existing capabilities that can be strengthened o Needed capabilities that must be invested in Description of the solutions (3 marks) o Immediate solutions (based on points 4, 6, 7, & 8) o Future solutions (based on points 5, 6,7, & 8) Closing remarks/ conclusion (0.5 marks) Figure 1 Bruce Tuchman’s Team Life Cycle Model (Personio, 2021) Important details Due date Marks End of week 14 15 marks Useful links: • http://www.nottingham.ac.uk/studentservices/documents/planning-and-preparingto-write-assignments.pdf • APA reference system https://student.unsw.edu.au/apa • About plagiarism http://wts.indiana.edu/pamphlets/plagiarism.shtml • About plagiarism https://en.wikipedia.org/wiki/Plagiarism Guidelines for the assignment: • This is an individual project, which is part from your course score. It requires effort and critical thinking. • Use the given cover page below. One mark will be deducted if there is no cover page. • Your assignment must be supported by evidence and resources. Otherwise, your answer will not be valid. • Use at least 5 different references from the SDL. • Use font Times New Roman, Calibri or Arial. • Use 1.5 or double line spacing with left Justify all paragraphs. • Use the footer function to insert page number. • Ensure that you follow the APA style in your project. • Your project report length should be between 1500 to 2000 words. • Up to 20% of the total grade will be deducted for providing a poor structure of assignment. Structure includes these elements paper style, free of spelling and grammar mistakes, referencing and word count. Saudi Electronic University College of Administrative and Financial Sciences E-commerce Department Student Name: Student ID: Course Title: Course Code: Introduction to E-Management ECOM 201 Academic Year/ Semester: CRN: 2021/2022- 1st Semester Instructor Name: Student Grade: Grade Level:
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Management

Management

Student’s Name
Institution Affiliation
Date

2

Management
Part One
An overview of GoTech Company
Go tech company is owned by Saudi Arabia, registered with Saudi Aramco. The chief
executive officer of Go Tech is Engineer Abdallah, and he has three regional managers who
assist him in running the company. The three managers each is in charge of thirty employees. Go
Tech was started in 2006 and is mainly aimed at the oil and gas business in Saudi Arabia. Go
Tech Company specializes in technology and provides services and products to Aramco
Company of Saudi Arabia and other major service providers. Go Tech's vision is to offer unique
technologies and partner with their leading company to create long term relationships. Together
with their long-term partnership, their vision is the primary source or factor that facilitate the
growth and development of the Go Tech Company (Suryo Pramudyo et al., 2014). Go Tech
Company also has its operations in Italy and Egypt, which has enabled it to expand its operations
outside Saudi Arabia.
Description of the type of management that GoTech follows
Go Tech Company follows a democratic management style among the many
management forms. This style of leadership mainly focuses on teamwork. This means that the
company executives must seek the ideas and feedback of their staff before providing solutions or
making any collective choices. The teams are given chances to express themselves freely and
share their thoughts and innovations concerning the company. This type of management
approach encourages the formation of strong ties between the managers and the employees
(Suryo Pramudyo et al., 2014). According to the management, acknowledging every stakeholder
facilitates quality and efficient services.

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Management
Description of the challenges with that type of management


Communication challenges
The democratic leadership style of management is more time-consuming in gaining

agreement than other management approaches. This is because every individual is given a
chance to share their thoughts and opinions. Secondly, something has to be carefully and
correctly addressed with this type of management before ruling it out. Discussions delay the
production in the larger group because every individual tries to find the best answer
simultaneously (Mangano, 2017). Therefore, communication becomes slow in the organization
because everyone is included.


Cultural and political challenges.
Democratic leadership is not a leadership style for every person, and therefore this brings

about cultural and political problems. Thus, different group members will be favoured by
different leadership styles. As a result, some members may prefer democratic leadership, and
others prefer other leadership styles due to political and cultural issues. This means that some
members will choose more forceful leadership styles. Some of the members would not adhere to
the outcome resulting from making a choice. Finally, some members may feel uncomfortable
and overburdened when they participate in a process that involves sharing of ideas (Suryo
Pramudyo et al., 2014).
Description of the necessity for creating a virtual Risks Response Team based on
Tuckman’s Team Life Cycle Model


Phases of team creation

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Management
Team Life Cycle Model comprises the following stages; norming, forming, performing
and storming. The forming stage is introduced at the beginning of the Life Cycle, especially
when the member had not met previously. The members are taught on sharing, accepting and
concentrating on the group's obligations. Mostly when the members are new to the team, they
tend to fear each other. Secondly, the storming stage follows, whereby due to members
variations, different people may experience different levels of stress and anxieties due to the
patterns of interaction. After storms, the team settles down. Later on, the members start
cooperating to balance the forces competing (Mangano, 2017). Group norms regulate individu...

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