Description
Assignment Option 1: Analysis of Healthcare Consumer Experience
Conduct website searches of the following organizations:
- National Committee for Quality Assurance (NCQA) (http://www.ncqa.org/)
- Agency for Healthcare Research and Quality (AHRQ) (http://www.ahrq.gov/)
- Joint Commission, Consumer Assessment of Healthcare Providers and Systems (CAHPS) ( www.jointcommission.org)
- Institute for Healthcare Improvement (IHI) ( http://www.ihi.org/ihi)
Reflect on your learning experiences as a consumer of healthcare; then assess how the information on the above agency websites can impact a healthcare consumers’ role in making healthcare decisions by completing the following:
- Compare and contrast the information provided to the healthcare consumer from a minimum of two websites.
- Evaluate how the information provided is (or is not) beneficial to you as a healthcare consumer.
- Identify two additional websites that you have used (or could use) in search of patient information.
- Assess the value of these additional resources.
Your paper should meet the following requirements:
- Be 3-4 pages in length, not including the cover or reference pages.
- Be formatted according to the CSU-Global Guide to Writing and APA Requirements.
- Provide support for your statements with in-text citations and references from a minimum of four (4) scholarly articles in addition to other course resources. The CSU-Global Library is a good place to find resources.
- Utilize headings to organize the content in your work.
**Please make sure to follow all directions**
Explanation & Answer
Attached.
Running head: ANALYSIS OF HEALTHCARE CONSUMER EXPERIENCE
Analysis of Healthcare Consumer Experience
Institution Affiliation
Date
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ANALYSIS OF HEALTHCARE CONSUMER EXPERIENCE
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Introduction
Healthcare related websites are important since they provide a whole range of information
that is important to the healthcare professionals or even other consumers. The consumers, in this
case, include the patients. Some of the information that is normally found on a website is the kind
of services that an agency offers and how people can be able to access the facilities. The sites that
I decided to conduct a research on include National Committee for Quality Assurance, and the
Agency for Healthcare Research and Quality. From my experience as a consumer of healthcare, I
have come to realize that extensive research is needed when it comes to getting all information
that one needs to know about healthcare. Organization and agency websites are examples where a
consumer can get all the information (Damman et al., 2009).
National Committee for Quality Assurance
I found this website very useful when it comes to the health information that it has and a
health consumer would very much benefit from it. The committee’s main goal is to work towards
enhancing the quality of health care. From the site, it is easy to tell the programs that are offered
by the committee and that a health user can benefit from. For instance, if a consumer is an
employee they are able to identify a...
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