Business Finance
BUS661 Ashford University Toxic Handler Discussion


ashford university

Question Description

When change is imminent in an organization, there are specific steps that must be taken to develop the proper communication procedures and guidelines for the change process. Assume that you have been assigned the role of “toxic handler.” In your paper:

  • Describe the toxic handler concept.
  • Explain how you will prepare to effectively handle the role.
  • Discuss what you consider to be your biggest challenges. (Be sure to provide potential solutions).

Your paper should be three to four pages in length (excluding the title and reference pages). Your paper must be formatted according to APA style as outlined in the Ashford Writing Center, and it must include in-text citations and references for at least two scholarly sources from the Ashford University Library, in addition to the course text.

Final Answer


Running head: TOXIC HANDLER


Toxic Handler


Toxic Handler

In organizations change is inevitable, and people will always resist change regardless of
the impact that it will have to the organization and also to them as individuals. In organization
when change is being implemented people or situation can be toxic, and this usually leads to a
change-resistant attitude in people within the organization. Resistance can range from mild
resistance, which grows to anger in totality. When employees or leadership becomes anger toxic,
disruptive behaviors and mistrust can take over some parts of the organization or the entire body.
Toxic organizations can be unhealthy for the organizational member, and therefore this paper
will describe the concept of a toxic handler in an organization.
Concept of Toxic handler
Whenever a change is introduced in an organization, it will attract different feeling and
reactions from those people who will be influenced by the change. The team that will be steering
the change they are likely to receive a lot of pressure from the people to whom the change is
imposed. The pressure may be in form of abusive language, emotional abuse among others and
this may hinder the team from achieving their objectives. Therefore, there is a need for a toxic
handler. These are people who can recognize emotional pain in other people as well as in
situations. They know that the pain if the pain strips over to those people affected will lose focus
and they will become disconnected from their workplace. Therefore, the toxin handlers usually
step in to deflect the pain or prevent the release of the effect of the pain so that people can remain
focused on their work (Palmer, Dunford & Akin, 2009).



Toxic handlers are not limited to the change implementation proces...

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