Human Resource Management
Growing Workforce Based on Organization
& Personal Values
Values guide employee behavior
Values are enshrined in an organizations culture
The CEO sets the pace for organization values
Values guide decision making processes
Employee engagement in developing value system allows faster
Workforce Diversity and Needs Analysis
Employers blend employee knowledge and skills to achieve
competitive advantages in the industry.
Best ideas arise from such teams which are multidisciplinary
offering the best solutions to maximize customer value.
As firms expand, they increasingly have to keep up with the
changes in the new environment which require a thorough needs
analysis to be conducted to determine any existing or anticipated
gaps in the workforce and plan to meet them.
Growing A Workforce Aligned to
Employee engagement - allowed to share their opinions which
without fear of criticism.
Leading by example - management shows commitment to
upholding the corporate values
Gain support of change agents – Middle and lower level
Communicate your values – helps the ease of adoption because of
the clarity of the purpose it serves
How a Leaders Skills foster Innovation
and Change process
Interpersonal skills – develop close bonds with the employee
and show them that he trusts their ability to generate new
Strategic thinking skills- thinks ahead of time into the future,
anticipating changes and determining appropriate
strategies to adapt to the environment.
Encourages failure in the process of developing innovations
Communication skills - helps the workforce overcome
obstacles by helping them focus on the merits of the change
process and additionally provides feedback throughout the
process to solidify its implications.
Employee Relationship Problems
Hours and wage- compliance to minimum wages.
Workplace safety – hazardous work environment concerns that may
result in injury from accidents
Annual leave disputes – occur when the employer does not comply
with federal government laws on annual leave
Strategies to Resolve Problems
The unions represent the workers in settlement of any relationship problems
Labor Union Pros
Labor Union Cons
Legally allowed to strike
Simplifies negotiation process
Decreases human resources
Push for higher wages raising labor
Extra accounting for payments of
their dues from payroll systems.
Employee Relations Training Plan
The following trainings are recommended for Starbucks
Conflict management training
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