IT 100 Final Project Scenario You have graduated from SNHU and are now employed as a business analyst by Business Consultants (BC), a business consulting firm. As a business analyst, you are responsible for analyzing businesses to determine how your firm can help them meet their sales goals. Your first business to analyze is New Hampshire Business Products (NHBP). NHBP is a small company operating as a sole proprietorship desiring to expand its geographical reach. The products sold by NHBP fall into three categories: office supplies, office equipment, and printing services. NHBP has been in business since 2005 and operates one brick-and-mortar location selling various products and services. The company operates a retail store from its one physical location and offers services to customers in its current geographical area via a catalog published semi-annually. Customers using the catalog call their orders in to the retail location by phone, and the company delivers completed orders via delivery truck and third-party carriers such as United Parcel Service (UPS). NHBP has concluded that its one retail outlet and its current catalog business have reached their maximum potential and is seeking a means to expand sales as well as geographical reach. NHBP has also concluded that adding internet sales is the best option to expand both sales and geographical reach. BC has been hired to evaluate current operations and suggest paths that will satisfy the sales goals set by NHBP. In your capacity as a business analyst for BC, you have met with the management team at NHBP and made an initial review of the current business operations. Your notes of the review show the following:  The total current sales (2016) are $500,000, divided into the following categories: o o o    Office supplies: $150,000 Office equipment: $300,000 Printing: $50,000 The company desires to increase sales by 20% per year in each category for the next five years. NHBP thinks that online sales will result in reaching its intended sales goals over the next five years. The company is currently unsure how to implement online sales and is seeking guidance in developing a website as well as the mechanics of online marketing and fulfilling online orders. Business Letter Content Address: New Hampshire Business Products 1050 Industry Way Concord NH 03301 New Hampshire Business Products Owner (for Salutation): Mary Jones Letter body: Thank you again for taking the time to meet with me and share information about New Hampshire Business Products. It was great to learn some history about the organization and understand your vision for growth over the next several years. All of us at Business Consultants are excited about our partnership and look forward to sharing our recomendations. To confirm, the initial findings of our research meeting show: Data: Total current sales (2016) are $500,000 divided into the following categories: ● Office Supplies: $150,000 ● Office equipment: $300,000 ● Printing: $50,000 Partnership goals: ● 20% growth per year in each category for the next 5 years ● Launch plan for New Hampshire Business Products webstore ● Webstore marketing plan We’d like to schedule a follow-up meeting to present an initial consulting partnership proposal based on this information and our findings Please provide some dates and times that will work for you and your team. Regards, Your Name IT 100 Milestone One Guidelines and Rubric Overview: As you prepare to communicate the next steps in the consulting partnership between your organization, Business Consultants, and your client, New Hampshire Business Products, you will prepare three deliverables using office productivity applications. For Milestone One, you will prepare a draft of your first deliverable: a business letter created with Microsoft Word. You will be required to format and revise the business letter to summarize the findings of your initial meeting with the client and to request a follow-up meeting, using formatting and style conventions appropriate for the identified audience. Prompt: First, review this scenario. Then apply audience-appropriate formatting and style conventions to a follow-up business letter for New Hampshire Business Products. Use the business letter content in this document. Specifically, the following critical elements must be addressed: I. Business Letter: Apply audience-appropriate formatting and style conventions to a follow-up business letter for New Hampshire Business Products. Use the business letter content in the Word document provided. A. Incorporate the business letter content into a business letter template. Word provides a business letter template. B. Apply formatting conventions appropriate for the intended audience. 1. Select a standard and consistent font and font size. 2. Format the document with standard and consistent line spacing, margins, and indentation. 3. Configure the data provided into a table. C. Apply revisions to the provided draft to produce a document that is clear of typographical and formatting errors. Rubric Guidelines for Submission: Your business letter must be submitted as a 1- to 2-page Microsoft Word document. Save the provided document to your computer and submit the revised version with the following naming convention: businessletter_v.2_firstinitiallastname.docx. Instructor Feedback: This activity uses an integrated rubric in Blackboard. Students can view instructor feedback in the Grade Center. For more information, review these instructions. Critical Elements Business Letter: Template Proficient (100%) Incorporates the business letter content into a business letter template Needs Improvement (75%) Incorporates the business letter content into a template, but the template selection is not appropriate for a business audience Not Evident (0%) Does not incorporate the business letter content into a business letter template Value 20 Business Letter: Font and Size Selects a standard and consistent font and font size Business Letter: Format Formats the document with standard and consistent line spacing, margins, and indentation Configures the data provided into a table Business Letter: Table Business Letter: Revisions Applies revision techniques to the provided draft to produce a document clear of typographical and formatting errors Articulation of Response Submission has no major errors related to grammar, spelling, syntax, or organization Selects a font and size, but font and/or size selections are not appropriate for a business audience, or font and/or font size are not consistent throughout Formats the document but does not address all components, or formatting changes are not standard and consistent Configures the data provided into a table, but table formatting distracts from the message or is not appropriate for a business audience, or information is missing from the table Applies revision techniques to the provided draft, but the document produced contains some typographical and formatting errors, or revisions are not appropriate for the audience Submission has major errors related to grammar, spelling, syntax, or organization that negatively impact readability and articulation of main ideas Does not select an appropriate and consistent font and font size 18 Does not format the document with standard and consistent line spacing, margins, and indentation Does not configure data provided into a table 18 Does not apply revision techniques to the provided draft 16 Submission has critical errors related to grammar, spelling, syntax, or organization that prevent understanding of ideas 8 Total 20 100%
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