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Why is it more difficult for consumers to evaluate the effective quality of services than the quality of products?

Feb 27th, 2015

It is more difficult to evaluate quality of services because every individual has different expectations on how something ought to be done and what may seem as sufficient to one person may not be sufficient to the other. Quality services depend on what you sought to get at the end and if it is met, then you will see it as quality service whereas in products its quite easy to tell quality products as the product have specified what they should be like and if they do not reach that standard, it will be said they are not of good quality.

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Feb 27th, 2015

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Feb 27th, 2015
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Feb 27th, 2015
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