Business Finance
University of Phoenix UPS Service Operations Management Paper

University of Phoenix

Question Description

Write a 700- to 1,050-word paper using information from the service company you work for, or a service company with which you are familiar.

Include the following in the paper:

  • What is your perception of the service the operation provides?
  • Discuss the service the operation provides to their customers.
  • How do the mission, strategies, goals, and tactics of a company determine the management of the organization's service expectations? Explain.
  • Define three types of service operations. Compare and contrast them.

Provide 3 to 5 examples of how service expectations are established within your organization.

Format your paper consistent with APA guidelines.

Final Answer

Hello. your work is in progress. I will deliver in less than 24 hours Thank you


Service Operation Management
Institution Affiliation:




UPS is one of the globally reputable service companies dealing with logistics among
other service based operations. The company has tried its best to offer the best services to their
customers. UPS offers the best delivery services and at the best prices. They also focus on
satisfying their customers in various ways. They offer the best charges for their service. They
have a strong customer service thus handling the conflicts from the customers. This attracts more
customers and upholds their reputation in the logistics industry globally. Cargo tracking ability
by the customers makes customers feel secure and understand where their cargos are. This helps
the organization build a bigger group of customers. The company has embraced innovation to
facilitate their business operations. This has made their operation more eff...

Prof_FrancisN (13972)
Rice University

The tutor managed to follow the requirements for my assignment and helped me understand the concepts on it.

The tutor was knowledgeable, will be using the service again.

Awesome quality of the tutor. They were helpful and accommodating given my needs.

Similar Questions
Related Tags

Brown University

1271 Tutors

California Institute of Technology

2131 Tutors

Carnegie Mellon University

982 Tutors

Columbia University

1256 Tutors

Dartmouth University

2113 Tutors

Emory University

2279 Tutors

Harvard University

599 Tutors

Massachusetts Institute of Technology

2319 Tutors

New York University

1645 Tutors

Notre Dam University

1911 Tutors

Oklahoma University

2122 Tutors

Pennsylvania State University

932 Tutors

Princeton University

1211 Tutors

Stanford University

983 Tutors

University of California

1282 Tutors

Oxford University

123 Tutors

Yale University

2325 Tutors