Business Finance
HRM498 Phoenix Week 2 Performance Management Plan Case Study Paper


University of Phoenix

Question Description

Read the following employee profiles:

Employee #1

Jimmy Brown is a manager with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII's facility as temporary storage. Jimmy was born in 1955 and spent 20 years in the military. Upon retiring, he was hired as a production supervisor for SII. Originally from SC, he is the night shift supervisor working 12 hour shifts from 7:00 pm to 7:00 am Monday through Thursday supervising 12 employees. Jimmy is a traditional Baby Boomer as he grew up in the 60's, his dad worked, his mom stayed home, and he is the oldest of three children; a brother and a sister 2 and 4 years younger, respectively. Jimmy received his bachelor of arts degree while in the military in chemical engineering. Turnover is pretty high at SII as Jimmy is constantly training new employees. He had the option of moving to the day shift but he worked nights his whole military career and likes this shift so he asked to continue working this shift. His present staff consists of 1 employee over the age of 50 and the rest of the employees range from 20-40 years of age.

Employee #2

Michael Johnson was born in 1976 in Ohio. He has a technical background graduating in 1997 in computer science and moved to SC in 2010 with his new bride. Michael's parents divorced when he was 2 years old and he rarely saw his biological father. His mom worked two jobs almost 7 days a week until she remarried when he was 10. His step dad travelled often with his job and had two daughters from a previous marriage. Their mom died 3 years before he married Michael's mom. Michael applied for the Information Technology position but at the last minute the position was closed because the employee decided not to leave the company so Michel took on the responsibility of being the day shift supervisor. He works 7:00 am to 7:00 pm Monday through Thursday with Solomon Industries, Inc., (SII) a supply company in South Carolina. SII serves as a warehouse for other companies that deliver and store their goods using SII's facility as temporary storage. Turnover is not as high as his night shift counterpart, but still has some turnover. The company allows tenured employees to move to the shift they desire if positions are available. Michael manages 15 employees, 8 are over the age of 50, 2 are new employees under 21 years old, and the remaining are between 21-50 years of age.

As a manager, you are tasked with creating a 350-word performance management plan for each Employee 1 and Employee 2.

  • Include how your management approach would change to fit the employees needs
  • Assess the approaches you would use to monitor the behavior of each employee
    • What are the legal implications?
    • How would you evaluate the effectiveness of your approach?

Assignment should be formatted in accordance with the APA formatting guidelines.

Unformatted Attachment Preview

Employee Profile Case Study Grading Guide HRM/498 Version 4 Strategic Human Resource Management and Emerging Issues Copyright Copyright © 2016 by University of Phoenix. All rights reserved. University of Phoenix® is a registered trademark of Apollo Group, Inc. in the United States and/or other countries. Microsoft®, Windows®, and Windows NT® are registered trademarks of Microsoft Corporation in the United States and/or other countries. All other company and product names are trademarks or registered trademarks of their respective companies. Use of these marks is not intended to imply endorsement, sponsorship, or affiliation. Edited in accordance with University of Phoenix® editorial standards and practices. Employee Profile Case Study Grading Guide HRM/498 Version 4 Individual Assignment: Employee Profile Case Study Purpose of Assignment The purpose of this assignment is to aid the student in comparing management approaches for a multi-generational workforce and evaluate legal approaches to monitoring employee behavior. Grading Guide Content Met Partially Met Not Met Total Available Total Earned 7 #/7 Partially Met Not Met Comments: The student includes an analysis of how their management approach would change to fit the employer needs. The student assesses the approaches they would use to monitor the behavior of each employee. The student identifies legal implications. The student describes how they would evaluate the effectiveness of their approach. The paper is no more than 350 words in length for each plan. Writing Guidelines The paper—including tables and graphs, headings, title page, and reference page—is consistent with APA formatting guidelines and meets course-level requirements. Intellectual property is recognized with in-text citations and a reference page. Paragraph and sentence transitions are present, logical, and maintain the flow throughout the paper. Sentences are complete, clear, and concise. Rules of grammar and usage are followed including spelling and punctuation. Met Comments: 2 Employee Profile Case Study Grading Guide HRM/498 Version 4 Writing Guidelines Assignment Total Additional comments: Met # Partially Met Not Met Total Available Total Earned 3 #/3 10 #/10 Comments: 3 ...
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Final Answer


Employee Profile Case Study - Outline
Social Performance of Organizations

Employee 1
A. Staff turnover
B. Generation Y


Employee 2
A. Multi-generational workforce
B. Monitoring employee behavior



Employee Profile Case Study


Employee Profile Case Study
Employee 1

SII is experiencing employee turnover as Jimmy seems to be always training a new
workforce. The process of recruiting, hiring and training process is costly for an organization if
the staff turnover levels are not reduced. It is therefore important for SII Company to adopt new
practices that will reduce staff exit. From the case study, Jimmy seems to be working with a
multigenerational team with him and one subordinate to belong to the baby boomers time. A
majority of his employees are the Generation Y also referred to as the millennial. Jimmy is rigid
when it comes to working hours and prefers to do the night shift because that is wh...

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