PART 1 (2 pAGES) -----Please respond to the following questions. Make sure you complete the assignment in an APA format using at least two references (which will mean there must be two in-text citations). Please list the following challenge questions in your paper. Please be sure that these questions have a level one heading and be sure to keep questions double=spaced.

Challenge Question 1 - You work for a local university where you are part of the admissions office team. You were recently asked to lead the Customer Service team of that department. As you prepare to become the team leader. you determine that you would like to find a role model or mentor to help you. Name the real-life person you would like to be your role model and/or mentor and why.

Challenge Question 2 - You work for an outdoor shop with locations across the country. Your company has never used social networking groups. Send an e-mail to your boss describing how the company would benefit from using social networking groups. Include a proposal to join one in the email and let your boss know how long this should take. Please be sure to use a greeting and a closing salutation. This email must take the form of a professional email.

PART 2 (300 WORDS)------Discuss the difference between managing up as opposed to managing across or managing down.

As the team leader, you have observed that one of your team members has missed the last three meetings and when that member does show up, is late, and doesn’t contribute. How would you handle this situation managing up?

PART 3---review the actions that Alice Montgomery performs during a team meeting of Viva Italia restaurant employees. The team is discussing ideas for new menu offerings.

Using the word document toolbar, insert a table with four columns and 5 rows. Add the following titles to each of the top rows:

EFFECTIVE ACTIONS EXPLANATION INEFFECTIVE ACTIONS EXPLANATION

Students will analyze Alice’s actions, and then identify those that do not help her manage effective meetings. You will identify a total of four effective actions and four ineffective actions. Each effective action and ineffective action will be explained.

Example:

PART 4----Students review the statements that Myra Campbell, a team leader, makes.

Here’s a sample you can use to create the script for the video

Let’s not tell Ben about this problem—it could blow our budget

I decided you don’t have a choice in the matter—none of the videos will play music

Before we hire a narrator, let me summarize what we need

You can send that video preview to the client when you finish it

I don’t see why you think the video software is hard to use

We have so much more work to do—I hope no one has plans for this weekend

I’ll repeat it so it’s clear to everyone

This is NOT an APA submission. Using a Word Document, place the assignment title at the top of your page (4.4 Viva Italia restaurant Critic Assignment). Using the word document toolbar, insert a table with two columns and five rows. Add the following titles to each of the top rows:

Build relationships and manage tasks Do not build relationships or manage tasks

Students will list the statements that build team relationships or help them manage tasks. They also list the statements that do not build team relationships or help Myra manage tasks. THEN, add the following [hrases to each of the statements to the statements made by Myra.

Clarifying

Summarizing

Hiding problems instead of solving them

Not empathizing

Describes tasks

Not monitoring progress and keeping people on track before needing to work over the weekend

Giving directions

Making a decision without involving the team.

Example:

PART 5---This is NOT an APA submission. Analyze the stages and activities by listing suggestions to correct the stages. On a Word Document, place the assignment title at the top of your page (4.6 Stages of team development Critic Assignment). Correct the sequence of the stages and add the appropriate activities under each stage. Your final submission will have an assignment tile, three stages (in order), and the correct activities for each stage. This assignment can be in a bulleted format.

PART 6----This is NOT an APA submission. Using a Word Document, place the assignment title at the top of your page (4.7 Team Rules Critic Assignment). Using the word document toolbar, insert a table with two columns and ten rows. Add the following titles to each of the top rows:

Strengths Weaknesses

Analyze the rules by creating a list of their strengths and weaknesses.

Example:

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PART 6---Review the activities listed below. These are the activities performed during the first meeting of 20 team members. Jay is the manager of the hotel where some of the team members work.

This is NOT an APA submission. Using a Word Document, place the assignment title at the top of your page (4.8 Performance Activities Critic Assignment). Using the word document toolbar, insert a table with two columns and four rows. Add the following titles to each of the top rows:

STRENGTHS WEAKNESSES

Analyze the activities by creating a list of their strengths and weaknesses

Example: