MGT 301 The Workforce and The Principle of Equal Respect Essay

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MGT 301

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• • • • • • • • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. Assignments submitted through email will not be accepted. Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. Students must mention question number clearly in their answer. Late submission will NOT be accepted. Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. Learning Outcomes: 1 Recognize the fundamental concepts, theories and principles, examine challenges of organizational behaviour. (CLO1). Reference Source: Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace (7th ed). Burr Ridge, IL: McGraw-Hill Irwin. Case Study: - Case: ACCENTURE Please read the case “Accenture” from Chapter 2 “JOB PERFORMANCE” Page: - 50 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (7th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021) and Answer the following Questions: Assignment Question(s): Part:-1 1. Describe the major strengths and weaknesses of Accenture’s new system of providing employees feedback about their job performance. (02 Marks ) (Min words 150-200) 2. Identify types of job performance that Accenture’s new system of providing performance feedback would best account for? Which types of job performance that might be overlooked? Explain. (02 Marks ) (Min words 150-200) 3. Describe jobs or job contexts where a performance management system like the one Accenture replaced might be more appropriate? Explain. (02 Marks ) (Min words 150200) Important Note: - Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Part:-2 Discussion question: Page: - Please read Chapter 2 “JOB PERFORMANCE” carefully and then give your answers on the basis of your understanding. 4. Consider how you would react to 360-degree feedback. If you were the one receiving the feedback, whose views would you value most: your manager’s or your peer’s? If you were asked to assess a peer, would you want your opinion to affect that peer’s raises or promotions? (2 Marks) (Min words 200-300) 5. Describe a job in which citizenship behaviors would be especially critical to an organization’s functioning, and one in which citizenship behaviors would be less critical. What is it about a job that makes citizenship more important? (2 Marks) (Min words 200300) Important Note: - Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Due date for the submission of Assignment:- 1 • Assignment-1 should posted in the Black Board by end of Week-04. • The due date for the submission of Assignment-1 is end of Week-07. Answers 1. Answer2. Answer- 3. Answer4. Answer5. Answer-
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Organizational behavior

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1. Describe the major strengths and weaknesses of Accenture’s new system of providing
employees feedback about their job performance. (02 Marks) (Min words 150-200)

The workforce and the principle of equal respect for all are unavoidably the most
significant advantages of Accenture's new method. Accenture will have offices in 50
nations and 200 cities throughout the world by 2022, with local employees from the
countries in which they are located. Furthermore, it adheres to a regulation that stipulates
that a particular percentage of the work would be completed by the onsite team, with the
remaining percentage of the job being completed by the offshore team. Because of the
extensive interaction between the on-site and off-shore teams, the work force became
more diversified and the workplace culture became more diverse. Accenture is a firm
believer in treating everyone with dignity and respect, which is one of the company's six
fundamental principles, as previously stated. This resulted in rules that were applied to all
employees on an equal basis, regardless of their position title. Accenture is not one of
those organizations where facilities are assigned depending on one's position; however,
this is the case in several other companies. Accenture's biggest shortcoming, on the other
hand, is that communication between employees working in different workforce
categories is quite bad. Business Consulting, Solutions (Technology Services), and
Services are the three categories in which the company's employees work (BPO). It is
impossible to communicate with the personnel who fall into each group because they are
located in separate offices with no means of communication. Employees would have

benefited from improved communication since it would have resulted in a better learning
experience, better coordination, and more possibilities.

2. Identify types of job performance that Accenture’s new system of providing
performance feedback would best account for? Which types of job performance that
might be overlooked? Explain.(02 Marks ) (Min words 150-200)

It may not be as simple as it appears to be to provide feedback. It is a comprehensive
process in which an individual must actively listen, establish an environment conducive
to positive reception, and devise a strategy for moving forward. The company created a
performance management tool that includes voice recognition and is compatible with
mobile devices. It is possible for employees to use the app at any time they choose to
request and receive immediate feedback from their coworkers. They will be able to put it
to use right away to improve their abilities. The sorts of job performance that would be
most accurately measured under the new method would be task performance and
organizational citizenship conduct. This would be due to the fact that the system strives
to provide the greatest possible results for their clients and stakeholders.
Counterproductive workplace behaviors may be overlooked because there is no guarantee
or evidence that the alleged behavior, which is said to have occurred, resulted in a
negative impact on the company.

3. Describe jobs or job contexts where a pe...

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