Computer Science
Diagnosing and Troubleshooting Performance Issues Please respond to the follo

Question Description

suggest the approach you would take to troubleshoot the user’s computer. Speculate on the questions you might ask the user and the tools you would use to improve the computer’s performance. Provide a rationale for your response.

Student has agreed that all tutoring, explanations, and answers provided by the tutor will be used to help in the learning process and in accordance with Studypool's honor code & terms of service.

Final Answer

I would first check the Windows Task Manager to see what processes are taking up large chunks of memory and cpu time. This generally will point you in the direction of which applications/processes are causing issues. This can be reached by hitting ctrl + shift + esc. 

Unfamiliar processes can be started on start up or by other applications that are meant to be closed. Users should make sure only processes they recognize are running.

tp2124 (126)
Purdue University

Anonymous
Just the thing I needed, saved me a lot of time.

Studypool
4.7
Trustpilot
4.5
Sitejabber
4.4