Troubleshooting Tool Guide

User Generated

WFKE

Computer Science

Description

Reference: NTC362 Table Template Week Four

Scenario: The IT leadership team has determined that the college will add another satellite campus that will have a Learning Center with 20 computers and 10 classrooms. Each classroom will have one computer for the instructor and a wireless access point for the students. In anticipation of issues that may arise when installing new hardware and software, you have been asked to create a Troubleshooting Tool Guide that identifies tools, including some of the free tools that you discovered in your research, that can be used to troubleshoot the following:

  • Connection to the ISP
  • Routers and Switches
  • Wireless access points
  • Any new hardware
  • Any new network cabling
  • IP addressing problems
  • VLAN problems

Your task is to prepare a 2- to 3-page table using Microsoft® Word or Microsoft® Excel® with the table column heading of Troubleshooting Tool and Example. The rows are bulleted above. In the cells identify what tool could be used and give an example from the labs, videos, or readings of how to use the tool.

Format your document consistent with APA guidelines.



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Table Template NTC/362 Version 4 1 TABLE – WEEK FOUR SCENARIO The IT leadership team has determined that the college will add another satellite campus. In anticipation of issues that may arise when installing new hardware and software you have been asked to create a Troubleshooting Tool Guide that identifies tools that can be used to troubleshoot the items in the following table. Your task is to prepare a 2- to 3-page table using Microsoft® Word or Microsoft® Excel®. In the cells identify what tool could be used and give an example from the labs, videos, or readings of how to use the tool. Connection to the ISP Troubleshooting Tool Example Routers and Switches Wireless Access Points New Hardware New Network Cabling IP Addressing Problems VLAN problems Copyright © 2017 by University of Phoenix. All rights reserved.
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Explanation & Answer

Attacgment

Running head: TROUBLESHOOTING TOOL GUIDE

Troubleshooting Tool Guide
Your Name
Institutional Affiliations

1

TROUBLESHOOTING TOOL GUIDE

2

Troubleshooting Tool Guide
Troubleshooting Tool
Connection to



the ISP



Asymmetrical Digital

Example


If the router can't get to the web,

Subscriber Line (ADSL):

check the ADSL association and

This is a data

afterward check the Wide Area

communications technology

Network Transfer Control Protocol

that enables faster data

or the Internet Protocol association

Command prompt



If the ADSL interface LED is green
or is flickering green, at that point
the ADSL connection great. This is
a confirmation that the Internet
Service Provider has connected
your line accurately and that you're
wiring is right.



If the ADSL interface is flickering
golden, at that point the modem
router is endeavoring to make an
ADSL connection with the Internet
Service Provider and LED should
turn green within a few minutes. At
that point in the event that it doesn't
turn green, separate all phones on
hold and if this tackles the issue, at
that point reconnect the pho...


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