Business Finance
MGT330 Ashford University Dunkin Donuts Job Design Paper


ashford university

Question Description

Assumption and Context: You have been the manager of a Dunkin Donuts store in the Midwest for the past two years. The store is owned by a Dunkin Donuts franchisee who owns 20 other Dunkin Donuts locations. Your employer took an employee inventory and examined all current employees. It has been noted by the owner that you have a highly successful track record. You have been recognized for doing an exceptional job staffing, leading, training, coaching, and managing people. You have been recognized for successfully managing all key components of your store and have successfully managed key business drivers such as cash, profits, growth, asset utilization and people. In regards to the metrics that are used to measure their stores for sales, quality, and customer service, your store is the top performing store in their system.

Congratulations! You have just been promoted to District Manager! The Dunkin Donuts franchisee sees your growth potential and the growth potential in your geographic area. The owner now has committed significant capital and plans to open five new locations over the next two years. You will be given complete autonomy, authority, and responsibility to structure, staff, and operate these five new locations. You will be playing a key role in this expansion for growth.

Assignment: Prepare a five-page paper (excluding the title and reference pages), including at least three scholarly sources, in addition to the textbook, formatted according to APA style guidelines as outlined in the Ashford Writing Center. In your paper, explain your chosen job design, organizational design, your recruiting strategy and methods, and your training and performance appraisal process as the new District Manager for Dunkin Donuts.
You must organize your paper using the following section headings and include additional section headings as needed:

  1. Introduction
  2. Job Design
  3. Organizational Design
  4. Recruiting and Selection
  5. Training and Performance Appraisals
  6. Conclusion

The text book citation is: for your reference. + 3 additional scholarly resources.

Baack, D., Minnick, C., & Reilly, M. (2014). The five functions of effective management (2nd ed.). San Diego, CA: Bridgepoint Education.

Final Answer



Opening New Dunkin Donuts Locations




The new five locations need to be developed within the required environment where the
overall consideration of key organizational aspects can be considered. There is need to ensure that
there is a better understanding of the different organizational processes, which will create an
enabling environment where the new locations would be successful. It is important to understand
that the development of any new business requires significant consideration of key underlying
issues, which create a favorable environment where the business can be successful. Therefore,
considering the experience working at the stores, I have the required experience working within
the Dunkin Donuts locations and thus understand the required aspects, which need to be focused
upon in creating the successful business venture. Therefore, this report will provide a clear
structural understanding of the key issues which will be incorporated into the new five locations
and ensure that these locations are successful.
Job design
Job design provides a significant understanding of the important aspects of the organization
regarding specific jobs. It, therefore, focuses on the specification of the jobs in place, the
relationship of the jobs and how they can be significantly integrated within the organizational
environment. Therefore, the new five locations will be significantly outlined to resemble the
existing locations although with a high level of engagement and accountability among employees
to ensure that there is a high level of job satisfaction. Job design is, therefore, a significant factor
in job development since it is developed from job analysis. It is aimed at outlining and organizing
task duties and responsibilities into a single unit where they can be easily managed. Therefore,
effective understanding of job design creates a better environment where it is much easy to have
job commitment and satisfaction (Peteraf e...

RyannN (8224)
Carnegie Mellon University

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