MGT 301 SEU Management Organizational Behavior Accenture Case Study

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Business Finance

MGT 301

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‫المملكة العربية السعودية‬ ‫وزارة التعليم‬ ‫الجامعة السعودية اإللكترونية‬ Kingdom of Saudi Arabia Ministry of Education Saudi Electronic University College of Administrative and Financial Sciences Assignment 1 Organizational Behaviour (MGT 301) Due Date: 12/03/2022 @ 23:59 Course Name: Organizational Behaviour Student’s Name: Course Code: MGT301 Student’s ID Number: Semester: Second CRN: Academic Year:2021-22-2nd For Instructor’s Use only Instructor’s Name: Students’ Grade: 00/ 10 Level of Marks: High/Middle/Low General Instructions – PLEASE READ THEM CAREFULLY • • • • • • • • The Assignment must be submitted on Blackboard (WORD format only) via allocated folder. Assignments submitted through email will not be accepted. Students are advised to make their work clear and well presented, marks may be reduced for poor presentation. This includes filling your information on the cover page. Students must mention question number clearly in their answer. Late submission will NOT be accepted. Avoid plagiarism, the work should be in your own words, copying from students or other resources without proper referencing will result in ZERO marks. No exceptions. All answered must be typed using Times New Roman (size 12, double-spaced) font. No pictures containing text will be accepted and will be considered plagiarism). Submissions without this cover page will NOT be accepted. Learning Outcomes: 1 Recognize the fundamental concepts, theories and principles, examine challenges of organizational behaviour. (CLO1). Reference Source: Textbook:Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace (7th ed). Burr Ridge, IL: McGraw-Hill Irwin. Case Study: - Case: ACCENTURE Please read the case “Accenture” from Chapter 2 “JOB PERFORMANCE” Page: - 50 given in your textbook – Organizational behaviour: Improving performance and commitment in the workplace (7th ed). by Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021) and Answer the following Questions: Assignment Question(s): Part:-1 1. Describe the major strengths and weaknesses of Accenture’s new system of providing employees feedback about their job performance. (02 Marks ) (Min words 150-200) 2. Identify types of job performance that Accenture’s new system of providing performance feedback would best account for? Which types of job performance that might be overlooked? Explain. (02 Marks ) (Min words 150-200) 3. Describe jobs or job contexts where a performance management system like the one Accenture replaced might be more appropriate? Explain. (02 Marks ) (Min words 150200) Important Note: - Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Part:-2 Discussion question: Page: - Please read Chapter 2 “JOB PERFORMANCE” carefully and then give your answers on the basis of your understanding. 4. Consider how you would react to 360-degree feedback. If you were the one receiving the feedback, whose views would you value most: your manager’s or your peer’s? If you were asked to assess a peer, would you want your opinion to affect that peer’s raises or promotions? (2 Marks) (Min words 200-300) 5. Describe a job in which citizenship behaviors would be especially critical to an organization’s functioning, and one in which citizenship behaviors would be less critical. What is it about a job that makes citizenship more important? (2 Marks) (Min words 200300) Important Note: - Support your submission with course material concepts, principles, and theories from the textbook and at least two scholarly, peer-reviewed journal articles. Due date for the submission of Assignment:- 1 • Assignment-1 should posted in the Black Board by end of Week-04. • The due date for the submission of Assignment-1 is end of Week-07. Answers 1. Answer2. Answer3. Answer4. Answer5. Answer-
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1. Accenture also had its fair shares of strengths and weaknesses, like any general
innovation in the field of business development and management. The ability to grab
the attention of the millennial generation while setting up the feedback interface
which was user-friendly and accessible through mobile phones was one of the major
advantages of the company Accenture. Over 70,000 times in a day, all the employees
globally accessed the application, during the term the app was released. This proved
the fact that the application had a user-friendly interface. The habit of the millennial
generation to use on-the-point information and their desire of easy accessibility was
brought to them by their co-workers and administrators by a live feedback opportunity
produced at Accenture. The initial goals of Accenture although were to change the
demographics of the employee and workplace relationship and to accelerate
innovation, it had its fair share of shortcomings. The failure to recognize certain job
profiles and demographics in multiple offices throughout the globe was one of the
shortcomings of Accenture. Certain variables were not considered, such as situations
at the workplace and working hours were different, and above all the data produced
by different prospects are immaterial and cannot be classified as required data.
Working in these sorts of jobs required skill and the employees successfully produced
at par performances, however, Accenture’s automated software-based feedback
system failed to recognize their efforts. (Colquitt. et. al., 2021)
2. The brand-new system developed b...


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