Action Learning Assignment: Development of a Training Experience The Task: For this assignment, you should consider yourself member of team of a Training Consulting firm. You are required to prepare a Training Plan, a Participant Training Manual, and design an online training workshop for an industry partner. The Ask: In partnership with the community partner, Global Engagement Department. You will create An Online Module that focus on enhancing the onboarding process for new employees as they embark on new roles in different countries. This training will address the cultural changes that employees may experience as well as provide them with tips on navigating in their new countries/cities. The modules will be delivered via e-learning through PowerPoint and each module will consist of an assessment at the end. The Orientation Document should include: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Host-country demographics Cultural customs Language(s) spoken Business practices (do’s and don’ts) Transportation Risk management Immunization and health care Cultural sites Currency Location of Canadian Embassy Travel pack advice Other Important Items The Output: 1. 2. Training Plan Online Module using PowerPoint 4. Team Process Materials: Editorial Sign-off, Project Contract, Project Log & (one editorial sign-off, contract, and project log per project) due on Tuesday, December 1st midnight In addition, a revised copy of your Training Plan, PowerPoints and any additional resources must be submitted by April 18th at midnight. These documents will be provided to your industry partner for their use. Final grades will not be posted until these documents have been submitted. 1. Training Plan Based on your needs analysis, prepare a detailed overview of your training experience in the form of a written report. This provides the detailed information that your client will need to facilitate a training workshop. Attached to this document is an outline of the requirements of the Training Plan. This document, course activities/materials, and supplemental research will provide you with the resource material that you need to develop an effective workshop/learning experience for your host organization, otherwise known as your industry partner or client. It is a requirement of the assignment that a corrected copy (digital copy) of the Training Plan, Participants Training Manual, and workshop materials be submitted to your instructor and made available to the host organization. Final soft copies (electronic) of the final revised project are required to be in Microsoft Word and PowerPoint (NOT PDF). Also, submission of the project log and editorial sign-off is also a requirement of the assignment. Your project will not be marked if an editorial sign-off is not submitted. Training Plan Contents: One Introduction: The following report will … (provide an overview of the contents of the report) Phase 1 (Sections 2, 3,4, 5) Two Organizational Overview Including: Nature of organization, Vision/Mission Statements, size of organization (staff) Three Training Needs Analysis: Needs Analysis Tool (what techniques did your team use to identify the needs of your industry partner?) and output of needs analysis (gaps identified, and type of training/learning required) Organizational Training and Development (MGMT 9740) – Action Learning Plan 2 Four Five Training Objectives: What trainees/learners are expected to do or know after the training program Target Population: Rationale for identifying this particular audience for training workshop/learning experience Phase 2 (Section 6) Six Delivery Methodologies: ❑ A description of the delivery methodology ❑ Estimated delivery time ❑ Advantages and disadvantages of using the selected techniques ❑ A description of the training materials and equipment ❑ A description of the training site and room set up Phase 3 (Section 7 & 8) Seven Training Budget: Estimated costs to the organization to deliver the learning experience(s). The training budget may be included as an Appendix to your Training Plan if your team so chooses. Eight Evaluation: How will you know that your training program has achieved its objectives? A discussion of a training evaluation method should be included. The evaluation tool itself should be attached to the Participant’s Training Manual. Nine Conclusion: The preceding report … (and then provide an overview of the contents of the report) Ten References: All references should be included in a bibliography as per APA requirements. The bibliography follows the conclusion on a separate page. Any appendices follow the bibliography and should be labeled A, B, C etc… (vs. 1,2,3 etc…) with each document in the Appendix beginning on a separate page. Eleven Online Modules (e-module) Organizational Training and Development (MGMT 9740) – Action Learning Plan 3 Training Plan Requirements: ❑ ❑ ❑ ❑ ❑ ❑ The report should be between 10 and 15 pages (this will depend on the number of individuals in the team). The minimum number of pages is 12. Use your good judgment to determine the appropriate number based on your team size. It must include a properly formatted bibliography (five sources in addition to the text) and referencing using in-text citations (APA style is required). Internet sources must be properly referenced. There are many appropriate professional journals including the HR Professional magazine as well as scholarly journals that will enhance your understanding. It should be double-spaced (12 pitch font) One font only be used – Times New Roman Section headings should be used Style, sentence structure, grammar and spelling will be marked Organizational Training and Development (MGMT 9740) – Action Learning Plan 4 2. Online Module The purpose of the Online Module is to provide interactive training that does not require a live facilitator and is able to be issues to large groups of people at any date and time. The manual will include: ❑ ❑ ❑ ❑ ❑ Visually appealing & Interactive. Incorporation of videos or scenarios. Clear learning objectives. Content material related to the type of training program you have developed. Assessment at the end of each module. It is a requirement of the assignment is to submit the Online Module. Organizational Training and Development (MGMT 9740) – Action Learning Plan 5 3. Team Process Materials (Team Contract, Editorial Sign-off, and Team Log) Team process materials include the project contract (found on pages 3-4) as well as an editorial sign-off document and project log. These documents are available for you to review below. TEAM Report: Editorial Sign Off Organizational Training & Development Team Members: I have read the final synthesized report. I have offered comments and corrections to the final report regarding grammar, spelling, punctuation, and duplication of content. To the best of my knowledge, everything in this report represents original work. Any ideas or concepts that are not original have been referenced. This report contains NO plagiarized work. Team Signatures & Date of Signatures: *This form must be attached to the back page of the final report. Plagiarized within your report will result in the penalty for all team members. More serious penalties may apply in accordance with the Niagara College Policies and Procedures on Academic Dishonesty. Organizational Training and Development (MGMT 9740) – Action Learning Plan 6 TEAM PROJECT LOG: Each team is required to keep a project log. There will be milestone dates and you will be required to meet with me during the term to report on your progress. All team members will attend these meetings. TEAM PROJECT LOG: Action Learning Assignment Organizational Training & Development Team Members: Initial Planning Meeting: Date of Meeting: Roles Assigned: ❑ Team Coordinator (Organizing meetings) ❑ Note-taker & Document Coordinator ❑ Organizational Interviewers (if appropriate) ❑ Report Writers and Workshop Developers (Sections & Responsibilities) Organizational Training and Development (MGMT 9740) – Action Learning Plan 7 ❑ Report Synthesizer(s) ❖ Please note, these are only suggested roles, your team may determine a more effective way of organizing the project work. If so, provide an outline of these roles in an attachment. Team Contract: Your team is required to develop a contract that addresses team expectations with respect to attendance at meetings, due dates for submission of materials to one another, and a process for removal of team members if necessary. This must be submitted to the instructor by October 5th. Date Submitted & Professor Sign-off: Key Consultation with Industry Partner: Name of Host Organization: Contact(s): (Name(s) & Title(s)) Date(s) of Data Collection: Post-data collection meeting: Organizational Training and Development (MGMT 9740) – Action Learning Plan 8 Training Plan: Name(s) of Report Synthesizer: Date Report Components Submitted by: Participant Training Manual: Name(s) of Report Synthesizer: Date Report Components Submitted by: Organizational Training and Development (MGMT 9740) – Action Learning Plan 9 Global Engagement A Year of Collaboration & Celebration Global Engagement Division DIRECTOR GLOBAL ENGAGEMENT Holly Catalfamo Admin Assistant – Lisa Martin GLOBAL CUSTOMIZED TRAINING Cindy Andrews, Manager, Departmental Assistant – Lisa Martin GLOBAL EDUCATION PROJECTS Quinn DeVries, Manager GLOBAL CAMPUS OPERATIONS Orel Ruiz, Manager GLOBAL BUSINESS DEVELOPMENT Scott (Howard) Slaney, Associate Director Departmental Assistant – Reiko Burleigh International Division DIRECTOR INTERNATIONAL Gary Torraville Admin Assistant – Shari Carpenter INTERNATIONAL ADMISSIONS Jason Lennard, Manager INTERNATIONAL STUDENT SERVICES Maxine Semple-Ozog, Associate Director (Acting) Departmental Assistant – Kelsey Hendrick SCHOOL OF ENGLISH LANGUAGE STUDIES Guhan Ilgazli, Associate Dean Departmental Assistant – Erica Scheel CULTURAL & GLOBAL ENGAGMENT Sarah Scott, Manager (Acting) Global Engagement • Global Campus Operations (GCO) • Global Education Projects (GEP) • Global Customized Training and Consulting (GCTC) • Global Business Development (GBD) • Orel Ruiz, Manager (GCO) • Chantal Hebert, Project Manager (GCO) Welcome to our new team members at GE … since 03-2020 • Tallulah Williams, Junior Project Officer (GEP) • Quinn DeVries, Acting Manager, GEP (part-time), GEP • Holly Catalfamo, Director (GE) • Eugenia Saldelli, International Project Support Officer (GCTC) • William Manrique Vallejo, Project Officer Pacific Alliance (GCTC) • Ian Smith, CRM – User Support Specialist (GBD) Welcome to our new team members at GE … since 03-2020 • Global Business Development Officers: • Diana Ryan, Russia • Maria Fernanda Viramontes Sosa, Mexico and Central America • Mahmoud Aloreidi, Jordan, Middle East • (Lucy) Hongqiao Li, China • Melissa Payongayong, Philippines and Pacific Coast • Choongsun Jin, Korea • Sayani Das, South Asia Global Engagement Highlights: 03-2020 to 12-2021 Global Campus Operations (GCO) Niagara College – Toronto (NCT) - Spring 2021 NCT is launched with small cohort of 27 students Niagara College – Toronto (NCT) – Fall 2021 Fall 2021 Enrolment New Students : 424 Returning Students: 23 Pictured: President Sean Kennedy with a group of NCT students from the first cohort. NCT Set to graduate its first class • NCT is expected to welcome its first graduating class at the end of the Fall 2021 term once 15 graduate certificate students' complete programs requirements • Pictured: Endang, a grad certificate student enrolled in the HRM program Global Education Projects (GEP) Current Projects Proposals/EOI’s • Bhutan – Concept Note (September 2021) • Saint Lucia – Expression of Interest (October 2021) • UNESCO (global) – two proposals (November 2021) • Caribbean (regional) – Expression of Interest (December 2021) 13 internal departments or schools engaged Global Engagement: CapacityBuilding Footprint 40+ internal experts/professional development opportunities provided 20+ nations supported in the world Global Customized Training & Consulting (CGTC) Partnership with New College Lanarkshire Scotland MoU Signing in March 2021 2021 • Taryn Wilkinson delivered presentation on NC’s Sustainability initiatives to NCL Executives/Faculty • HR Degree students supporting NCL HR with Equity, Diversity & Inclusion initiative • NC Justice Studies faculty John Bauer delivers lecture to NC and NCL students on witness identification 2022 • 18 students from NCL to visit NC on a Be World Ready type program • Meeting with NC and NCL in January regarding Digital Transformation in Healthcare Unidades Technologicas De Santander (UTS) Applied Research Training – Pacific Alliance Project • Collaboration with NC’s Research & Innovation • 6-week program offered by William Manrique, Lyndon Ashton and Ana Cristina VegaLugo • Included a Forum for sharing International Best Practices • R&I’s Dr. Ana spoke at the Conference of the Americas • Featured article in Inside NC Unidades Technologicas De Santander (UTS) Professional Development • 14-week program Reading & Pedagogy Course • Introduction to EDI • Teacher’s Forum – 14 Faculty & Admin fielded questions from UTS teachers Graduation Celebration on December 9th featured a special musical performance from one of the participants. It was magical! Thanks Taylor, William & Eugenia! Global Business Development (GBD) Fall 2021 as of DATE (update infographic - F21) 2021) Niagara College’s Worldwide Application Days • 5 days, 111 hours of live content and 222 advisement sessions from 126 presenters • Over 3000 new applications • 1,174% increase in website visits • Over 1300 registrants • Over 40 nationalities including: • Vietnam • Bangladesh • Indonesia • Mongolia • Morocco • Peru • Tanzania • Thailand • 4 weeks of English tips, tricks and conversations Canada’s Leading Global College Onboarding workshop: [Insert Country] Agenda 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. Host-country demographics Cultural customs Language(s) spoken Business practices (do’s and don’ts) Transportation Risk management Immunization and health care Cultural sites Currency Location of Canadian Embassy Travel pack advice Other... Action Learning Assignment: Assessment Breakdown & Rubric Assessment Breakdown (Grading): Activity(s) 1. 2. 3. 4. Percentage of Project Grade: Written reports including Training Plan, , workshop materials, PowerPoint’s, evaluation tool, and any supplemental documents. Receipt of revised project after marking with ALL identified corrections made. 50 Non-compliance will result in a 20 percent reduction on total mark. Online Module & Presentation Project phase completion (1,2,3) 40 10 Workshop Rubric /100 Action Learning Assignment Rubric Introduction (5) • Clearly outlines the purpose of the report /5 Organizational Overview Vision/Mission/Business (5) • Explains the mission/vision of the organization • Identifies the type of organization • Describes size and make-up of organization Discussion of Training Needs Analysis (5) • Process used to conduct needs analysis • Gaps identified • Type of training/learning required /5 Learning Objectives (5) /5 /5 • Clearly stated objectives regarding what trainees/learners are expected to learn Target Population (5) • Rationale for identifying this particular audience /5 Delivery Methodologies (10) • A description of the delivery methodology • Estimated delivery time • Advantages and disadvantages of using the selected techniques • A description of the training materials and equipment • A description of the training site and room set up /10 Training Budget (5) • Detailed budget for workshop/learning experience • Realistic analysis of cost • Comprehensive /5 Evaluation (5) • Application of course materials • Clear identification of how training program will be evaluated /5 Summary (5) • Concise • Provides closure to the paper by providing a comprehensive overview of the report /5 Online Training Module (40) • Opening provides clear learning objectives for session participants • Content clear and appropriate for training audience. • Incorporates interactive Activities (if/when appropriate). • Evaluation tool appropriate and aligned with training delivery strategies. • Professionalism of document • Logical sequencing of training content. /40 2 • • Visual aids attractive and aligned with training content. Additional documents to support Action Learning Plan Referencing & Structure (10) • Reference page properly formatted • Endnotes/footnotes properly formatted • Double-spaced • One Font • Section headings • Grammar and Spelling accurate Style (10) • Report is seamless (writing style has been appropriately synthesized) • Concepts are clear and noncontradictory • Class concepts have been applied • Supporting research is provided in appropriate detail relative to length of paper • Extra effort and creativity noted Additional Comments /5 /5 Project Phase Completion Rubric Phase One: Below expectations (4) Meets expectations (6) Exceeds expectations (8) OnTime (2) Section 2,3,4,5 completed in draft 3 Phase Two: Below expectations (4) Meets expectations (6) Exceeds expectations (8) OnTime (2) Below expectations (4) Meets expectations (6) Exceeds expectations (8) OnTime (2) Section 6 completed in draft Phase Three: Section 7&8 completed in draft 4 LEARNING NEEDS ANALYSIS OBJECTIVES: 1. IDENTIFY THE G A P BETWEEN CURRENT STATE KNOWLEDGE AND ABILITIES AND THE DESIRED FUTURE STATE . 2. PREPARE FOR SUBSEQUENT ADDIE STEPS. HOW DO WE DO THIS? 1. MEET WITH STAKEHOLDERS 2. ASK GREAT QUESTIONS 3. GATHER INFORMATION Questions Who: Response Who owns the project? Who are the experts I will work with (SME)? Who is the audience that needs to be trained? What What is the training request? What is the current state? What is the future state? (What do you want to achieve?) in terms of knowledge/skills/behaviours. What training exists (if any)? What does success look like? When When is training required? Why Why are we training? (purpose) How How will we measure success? A Needs Analysis is foundational in any successful project! Confidential 
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