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Running head: DESIGNING A PATIENT CARE IMPROVEMENT PROGRAM
QUALITY IMPROVEMENT PLAN FOR PATIENT CARE IMPROVEMENT
PATIENT CARE IMPROVEMENT PLAN
Patient Care Improvement Design
If there is one thing that needs to be said is that change is very challenging to achieve and
maintain. There are various reasons as to why people resist change, but one of the things that
need to be understood is that human beings have a natural disposition to always remain in their
comfort zones. Most of the plans that have been made in trying to improve patient care have
always focused on understanding the complexity of the health professionals, but as time has
shown, it would need more than just having a focus on the health practitioners. There needs to
bring on board all the stakeholders who have a role in public health, and this includes the federal
and state governments.
The organization that has been chosen for the assignment is the St. John Hopkins
Hospital. It is a hospital that has a vision of ‘Outstanding Care, Every Person, Every Day.' To
meet this vision, the hospital seeks to ensure that it adapts new evidence that is known to
improve the efficiency of the health sector. The organization is one of the largest and most
sophisticated in the USA, with the latest rankings showing it as being 15th nationally regarding
resources, specialists, and diversity of its services.
It has a bed occupancy of 1194, and this implies that its services are offered to all types
of patients, not just those in Baltimore, Maryland. The hospital offers all types of services from
outpatient services to pediatric services to urology and even neurology. The implication being
that it offers all services that medicine should deliver, and this helps to set a picture of its patient
demographics. It also shows the type of personnel that is available to the hospital, and one of the
PATIENT CARE IMPROVEMENT PLAN
things that one can be sure of is that the hospital has a variety of staff who serve in its role as a
hospital with clout and influence both locally and nationally.
The quality improvement plan that needs to be implemented in the hospital is one that is
solely focused on patient care. One of the things that the plan needs to underscore is that there
will be more coordination between the hospital and the federal and state governments in ensuring
that the needs of the patients are taken into consideration. It means that aspects such as posting of
health specialists, the budget process and the giving of grants to be put into consideration with
the patient care being the end goal in mind. Thus, there would be community integration to focus
on the priority areas that need to be dealt with such as the safety and financial needs of the
The quality improvement would also focus on the health professionals who would be the
key people who would implement the plan. The plan would be so detailed, but its main aims
would be: improving access to all the patients who require the services, and within the confines
and resources available to the hospital, streamlining the health services, especially the em...