Description
Module 09: Critical Thinking
Managers must monitor and help improve the performance of employees to meet organizational objectives, goals, and response to unforeseen circumstances such as an increase or decrease in sales demand. A manager will often help improve business processes, including the performance management plan.
Scenario
Malek is a member of a three-person management team for a small business merging with another organization. Both companies have experienced poor performance from staff, a decline in sales, and low morale. The newly appointed Chief Operations Officer (COO) has asked Malek to create a performance management appraisal system to improve poor performance, issues with decreased sales, and low employee morale.
Although Malek knows the other managers on his team, he is not familiar with how the managers in the other organization have approached performance management. Malek is also unsure about the experiences of his new co-managers with recording performance management and what their attitudes to collecting this kind of data might be.
Putting yourself in the place of Malek, and based upon the information provided in this scenario, address the following:
What are ways that Malek can ensure alignment from managers in both organizations about data collection for the purposes of performance management?
How can Malek set goals and reinforce those goals with employees, specifically since individuals are coming together from two organizations?
What are some potential approaches that Malek could take to ensure that performance appraisals are reliable and consistent across the new organization?
What are key performance indicators (KPIs), or methods of measurement will you use to track performance?
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OUTLINE
Topic: Performance Management 520
Thesis Statement: this paper addresses a case study on Malek, who is tasked with making a
performance management assessment scheme to enhance the poor outputs, reduced
transactions, and decreased employee drives of two merging firms.
1. Introduction
2. How Malek can ensure alignment from managers in both organizations about data
collection for the purposes of performance management
3. How Malek can set goals and reinforce them with employees, mostly because people
are converging from two organizations
4. Some potential approaches that Malek could take to ensure that performance
appraisals are reliable and consistent across the new organization
5. Key performance indicators (KPIs), or methods of measurement that Malek could use
to track performance
6. Conclusion
Running head: PERFORMANCE MANAGEMENT 520
Performance Management 520
Name
Institution
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PERFORMANCE MANAGEMENT 520
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Performance Management 520
Introduction
Typically, mergers generate a lot of corporate tension regarding the times ahead, as the
working culture of one or both of the merging firms tends to transform radically. In particular,
these changes are usually quite critical as they affect the basis of the uniqueness, objectives, and
daily operations of the company. Subsequently, the pertinent managers are mandated to envision
and deal with these concerns beforehand, in order to prevent weak business outputs, a loss of key
employees, and the outflow of collaborations (Kaetzler, et al. 2019). As such, this paper
addresses a case study on Malek, who is tasked with making a performance management
assessment scheme to enhance the poor outputs, reduced transactions, and decreased employee
drives of two merging firms.
How Malek can ensure alignment from managers in both organizations about data
collection for the purposes of performance management
To guarantee alignment from the leaders in the two companies, Malek could first focus
on ensuring tra...
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