If your computer is crashing, freezing, or otherwise being unstable, you
may want to try using System Restore. Unlike the Refresh and Reset
options, System Restore won’t delete your installed programs or personal
files. System Restore isn’t a guaranteed way to fix your computer, but
it’s much faster than Refreshing or Resetting and can save you time if
you need to fix a recent problem.
Press the Windows key to access the start screen,
then type Recovery at the Start screen to perform a search. Tap or
click the Settings option in the sidebar, and then select the Recovery
shortcut. Click the Open System Restore option to open the System
Restore wizard, which will walk you through selecting a restore point
and restoring your system files from it.
Open the Settings charm (press windows key+I
or swipe in from the right and tap Settings), and then tap or click the
Change PC settings option at the bottom of the sidebar. Select the
General category, and then tap or click the Get started button under
Refresh your PC without affecting your files.
Open the Settings charm (swipe in from the right and tap Settings or
press Windows Key + I), and then select Change PC settings. Tap or click
the General category, scroll down, and tap or click the Get started
button under Remove everything and re-install Windows.
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