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Implementation Plan for UPS
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Implementation Plan for UPS
An organization’s policies and procedures are developed to define the expectations and
serve as a reference point on how to consistently address the various workplace situations.
Developing new policies and procedures is essential because organizations and the environments
in which they operate are dynamic. As a result of these changes, employers often find themselves
in situations where modifications on employment conditions are essential to effectively meet the
demands of the business. United Parcel Service (UPS) it at such a point where it needs new
policies and procedures. The manner in which new policies and procedures is implementation is
an critical because it determines the likelihood of the changes achieving the intended outcomes.
This implementation plan will enumerate the impact analysis, training plan and communication
plan that UPS needs to consider when enacting its new policies and procedures.
Impact Analysis
Impact analysis focuses on the effects of the new policies and procedures. The first
consideration of this impact analysis is to determine the short-term, intermediate and long-term
outcomes and impacts of the new policies and procedures (Brunetto and Teo, 2018). The shortterm and intermediate changes of this development focus on their impact on the target audience
behavior, attitudes or knowledge. In other words, impact analysis deals with understanding how
employees, being the people who are directly affected by the policies and procedures, respond to
these new alterations in working conditions. For UPS, the company finds itself at a place where
it needs to get the best out of its employees at the background of stiff competition and the need to
minimize costs and increase customer satisfaction. It is thus important to assess whether
employees resonate with these goals. If the behavior and attitudes of the employees towards the
new policies and procedures is positive then these changes can be said to be effective with a high
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likelihood of success; the opposite is also ...
