Running Head: TALENT MANAGEMENT STRATEGY
Talent Management Strategy
Beverly Santiago
Dr. Daniel C. Frost
Strayer University
Talent Management – HRM 532
10 August 2017
1
TALENT MANAGEMENT STRATEGY
2
Introduction to Talent Management
Talent management is vital for any organization. It is imperative that an organization
maintain a pool of talented employees to drive the success within the operational framework of
the organization. Talent management refers to the process of recruiting, retaining, developing
and rewarding talent within an organization with anticipation of maintaining a required human
capital within an organization (Armstrong & Taylor, 2014). Organizational executives and
Human Resource managers (HRM) ha always been focused on the essential talent management
within an organization. To drive optimal success, human capital including talents, skills, and
expertise must be developed to realize the success that comes as a result of proper and welldeveloped abilities within an organization. It should be noted that managers must be able to
ensure that all the required techniques for talent management are in place to ensure effective
management of telnets within the organization (Armstrong & Taylor, 2014). Talent management
also requires organizational leaders to provide effective employee engagement and motivation.
When discussing and planning a corporations future, organizational leaders often
consider not just organizational goals, objectives and initiatives but also how to achieve those
goals more efficiently and effectively. The most important factor to consider is the employees of
the organization since they contribute a great deal towards the realization of the organizational
goals. Talent management, therefore, incorporates aligning the business strategy with the
expectations and aspirations of its employees (Neeley & Kaplan, 2014). It is important for
organizational leaders to align the right employees with the right positions in the organization.
Employees aligned to the right position tend to be higher achievers when confident with their job
and the required training to do the job. Talent management is a business strategy that aims to
TALENT MANAGEMENT STRATEGY
3
attract and retain a pool of skilled and talented employees within an organization (Neeley &
Kaplan, 2014).
HRM is responsible for ensuring effective talent management strategy is put in place to
ensure that skilled and competent employees are retained within the organization (Ashton &
Morton, 2005). Such a strategy should also involve providing proper motivation of the
employees to remain loyal and more committed to the organization. A successful talent
management strategy engages in the practice of sharing data about high profiled employees as
well as their employment history within the organization. Also incorporated are the
achievements in their previous places of employment (Ashton & Morton, 2005). The process of
sharing information about employees and their performance within the organization ensures a
culture of openness makes it possible for people to recognize the available talents within the
organization for future assignments.
Talent Management Strategies
When developing a talent management strategy, it is important to understand the
dynamics of employee’s capabilities, skills, knowledge, experience level, and educational
achievements. HRM must also determine organizational, critical skills gaps and the required
talents to support the organizational goals and objectives. It is imperative to note that developing
a talent management strategy that aligns with the organization's overall goals and objectives
produces results that associated with overall organizational success (Ashton & Morton, 2005).
The following are some unique talent management strategies that can support the growth and
success of Loews Hotels- a luxury hospitality company that operates a chain of hotels in the
United States.
TALENT MANAGEMENT STRATEGY
4
Creating highly skilled internal talent pools
Strategically minded organizations such as Loews Hotels can develop and maintain a
talent pool by planning and develop a workforce with the right skills and competencies. It is
important to develop a pool of the right skills and competencies to be able to respond more
efficiently to the organizational needs. At some point, organizations are faced with situations of
limited time to assess viable candidates for the job due to unplanned changes in the industry
conditions or organizational structure. In this case, it is easier for an organization to source for
own talent pool for the required expertise needed for a particular job position within the
organization (Ashton & Morton, 2005). Successful talent management requires an organization
to develop a talent pool within the organization to be able to access their talent pool whenever
there is need without sourcing for outside talents.
It is also important to note that developing skilled talent pool makes it easier for an
organization to develop a desirable skill set for its employees. The result is greater performance
and organizational achievement. Cultivating internal talent pools allows an organization to have
a pool of experienced and skilled workers prepared to assume leadership roles within the
organization as they become available.
Breaking down information silos and developing collaboration
Another important talent management strategy is breaking down information silos and
developing collaboration. Such human resource efforts are also used by performing organizations
to create pools of skilled and talented employees within its organization. To drive success within
the organization, organizational leaders must do whatever it takes to break information silos
within the organization. The corporate leaders of Loews Hotels should ensure the free flow of
TALENT MANAGEMENT STRATEGY
5
information throughout the organization. It should be noted that for an organization to perform
more efficiently, knowledge, experience, and skills must be shared and distributed throughout
the organization. Information sharing allows employees to learn more from their fellow
employees. In other words, developing a culture of collaboration allows the exchange of
information which is a critical aspect of organizational success. In most cases, the innovation and
expertise required to meet the needs of the new marketplace challenges exist within an
organization; the challenge is how to tap it and makes it a reality.
Creating a pay-for-performance culture
Creating a pay-for-performance culture within an organization is also an important talent
management strategy within the organization. A culture of creativity is often realized when an
organization can pay for the performance of its employees. To develop a talent pool, the
organization should be able to create a culture of pay-for performance to encourage a culture of
creativity within the organization. Many organizations use employee evaluation and assessment
to help them motivate their employees to perform to their optimum potential. In this case, all
employees will ensure they perform to the best of their ability to be able to get the reward
associated with the best performance. In this case, the organization will be able to have a pool of
dedicated and skilled employees within the organizational framework. A culture of pay-forperformance also allows the organizational employees to utilize their skills without any form of
limitation and this eventually results in greater job satisfaction, improved morale and high
employee retention rates within the organization.
TALENT MANAGEMENT STRATEGY
6
The key components of talent management
The Talent Management process is all about the human resource strategic planning since
it all revolves around recruitment, training, and development, retention, assessment, and
management of employee talents within an organization. It should be noted that talent
management consists of three essential components namely identifying, assessing and
developing skills. These elements culminate into six key elements that drive organizational
success. These components include talent acquisition and retention, performance management,
workforce strategic planning, training and motivation, career development and succession
planning. Each of these elements is essential to the general organizational success.
Workforce strategic planning, for instance, incorporates the aspects of recruitment,
selection, and hiring process within the organization. Workforce strategic planning is an
important component of talent management. It appoints the talent exigency according to the
organizational set goals and objectives while working in a bid to achieve the organizational goals
and implement the overall plan.
Talent acquisition and retention, on the other hand, focuses on hiring new talents, skills,
and knowledge, recognizing and cultivating talents within the organization to ensure proper
adaptation to the culture of the organization. It is often encouraged to promote from within the
organization since it is more cost efficient and encourages employee loyalty and engagement
(Berger & Berger, 2010). Other critical components of talent management that are essential for
organizational success include performance management which ensures that the roles of
employees align with the corporate business strategy to achieve the desired goals and objectives.
Career development is linked with the talent retention within the organization, and it is an
TALENT MANAGEMENT STRATEGY
7
important component of talent management since it is based on the belief that developing
internal skills is cost efficient and a productive means of growing the organizational employees.
Talent management advantage for Loews Hotels
Strategic talent management process is an important process that incorporates execution
of techniques and systems that are designed to improve the organizational productivity. The
process is an important strategy for competitive advantage for Loews Hotels in the sense that it
provides a system and methods that enable Loews Hotels to attract, develop and retain
productive and talented workforce within the organization. Loews Hotels is one of the most
successful hotels in the United States, and this success is linked to the unique culture of Loews
Hotels that is focused on attracting, developing and retaining unique talents within the
organization. It should be noted that for an organization to develop unique skills, it is important
for the organizational leaders to define the differentiating capabilities. In the case of Loews
Hotels, the organization utilizes unique workforce attraction, development, and retention as a
sure means of ensuring sufficient growth and success of the organization (Berger & Berger,
2010).
Most successful companies usually consider their corporate culture as their source of
competitive advantage. This is true with Loews Hotels that focuses on its core values as a sure
means of success through consolidating their core values and business principles into hiring,
talent management, and performance management system and leadership development within the
organization (Berger & Berger, 2010). This is also true with the organization’s employee
TALENT MANAGEMENT STRATEGY
8
compensation strategies that are focused on rewarding talents and motivating innovation within
the organization.
How talent management strategy should change
The effectiveness of a future organizational strategy is dependent on the efficiency of its
current strategy. Talent management is critical for companies that are positioning themselves for
future growth. Concerns over the ability to attract and retain viable skills are vital for future
organizational performance. This makes sense since talent, expertise, and knowledge that
employees acquire through talent management are critical for the success of the organization.
Good talent management practices are primary assets for future organizational success as the
organization prepares itself for growth and development in the future (Lewis & Heckman, 2006).
The anticipation of future corporate growth may prompt the organization to change its
talent management strategy in the sense that the organization must be able to develop the
required skills to support the future growth. To retain or attract new talents, the organization
must be able to demonstrate that the work that will be done by these individuals has value for
future growth and success of the organization (Neeley & Kaplan, 2014). On the same note, the
organization must be able to show how the roles of these people will align with the goals and
objectives of the organization at the same time demonstrate how these talents will add value to
the organization. To realize this strategy, the organization must be able to implement a unified
workforce management system and provide information about the employee’s skills and how
they are evaluated and rewarded within the organization (Neeley & Kaplan, 2014).
TALENT MANAGEMENT STRATEGY
9
References
Armstrong, M., & Taylor, S. (2014). Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Ashton, C., & Morton, L. (2005). Managing talent for competitive advantage: Taking a systemic
approach to talent management. Strategic HR Review, 4(5), 28-31.
Berger, L., & Berger, D. (2010). The talent management handbook: Creating a sustainable
competitive advantage by selecting, developing, and promoting the best people. McGraw
Hill Professional.
Collings, D. G., & Mellahi, K. (2009). Strategic talent management: A review and research
agenda. Human resource management review, 19(4), 304-313.
Lewis, R. E., & Heckman, R. J. (2006). Talent management: A critical review. Human resource
management review, 16(2), 139-154.
Neeley, T., & Kaplan, R. S. (2014). What's Your Language Strategy? It should bind your
company's global talent management and vision. Harvard Business Review, 92(9), 70-76.
Purchase answer to see full
attachment