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Running Head: The Role of Ethics in Consulting Process

The Role of Ethics in Consulting Process
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The Role of Ethics in Consulting Process

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Introduction
Positive employee perceptions of a firm's ethical behavior might result in positive
advantages and better business performance. Employee perceptions of ethical conduct have been
shown to improve employee performance, job happiness, organizational loyalty, trust, and
corporate citizenship actions. Ethics is a broad term that encompasses the underlying principles
by which we conduct our daily lives. For example, respect, honesty, justice, and accountability
are examples of moral values that influence our behavior. The ethics consultant helps staff
members improve their abilities to identify and resolve ethical challenges in the workplace. The
consultant may teach the staffs about common ethical dilemmas and what people think are
morally acceptable solutions (Kon, A. A. (2020). Ethics generates an environment of trust
throughout the consulting process, which is a necessary condition for the successful completion
of a project. Long-term studies have proven that ethical behavior is highly regarded by customers
and other stakeholders.
Ethics in the consultancy process is an ambiguous or multivalent consultant-client
interaction since ethics does not entail just ethical conduct on the consultant's part, but also the
part of the client and other project stakeholders. Additionally, ethics is multifaceted throughout
the whole consulting process. Often, consulting projects don't fail because they don't use the
right techniques or because they don't hire the right people (Hassan, 2013). To be productive,
consultation procedures demand a high degree of expertise and a strict commitment to ethical
principles. To be ethical and professional, one must conduct transactions in a manner that
satisfies all parties and provides them with precisely the conclusion anticipated throughout the
consultation process (McNamara, 2013). As a result, consultants must act ethically while
providing services to their customers. The paper identifies the relationships between ethics and

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the consultation process. Thus, the paper examines in depth consultants' professionalism when it
comes to providing services to their customers, the role and relevance of ethics in consulting
operations, and conflicts of interest between the consultants' profession and their clients.
Consultants’ Professionalism to Their Clients
Maintaining one's professionalism is critical to a consultation's productivity and success
as a competent consultant. Regardless of the consulting industry in which individual works, there
are many critical attributes that every effective consultant should possess: self-confidence, being
an excellent listener, being a team player, quickly cultivating and gaining customer trust, and
demonstrating. To promote ethical consulting, consultants must accept ethical norms.
Professional consultants understand the parameters within which they might operate inside a
company, which allows them to advise effectively and inclusively and limit their liability as
consultants (Singer, 2011). Additionally, ethical principles assist them in comprehending the
inherent hazards and legal requirements associated with managing consulting (Gallant, 2014).
Many guiding principles are explained in great detail to make sure that consultants are
professional, which leads to successful consulting. Even though consultants are not workers, they
are required to conform to high ethical standards while dealing with the customers and
organiz...