Directions: Be sure to save an electronic copy of your
answer before submitting it to Ashworth College for grading. Unless otherwise
stated, answer in complete sentences, and be sure to use correct English, spelling
and grammar. Sources must be cited in APA format. Your response should be four
(4) double-spaced pages; refer to the "Assignment Format" page
located on the Course Home page for specific format requirements.
Part A: Email/Text Problems
What are some of the
problems that you have experienced when writing or receiving poorly, perhaps hastily,
written emails/texts? Describe at least five (5) types of issues.
Writing a Process Description
Select a specialized process
that you understand well and that has several distinct steps. Using the process
description discussed in Chapter 19 of your textbook as a model, write a one page
description of this process.
Difficult to Follow Instructions
Find a short set of
instructions or some other technical document from work or the Internet that is
hard to follow. Replicate or download those instructions at the top of a
one-page analysis. Assume that you are the Associate Director of Communications
for the company that produced this document and that you are doing a final
review before the document is released. Using the “Checklist for Instructions
and Procedures” on the following page (also found in Chapter 20 of your
textbook), identify what, specifically, makes the document difficult to use,
providing a specific reference for each problem area.