Description
Scenario
You have been hired as a consultant for a large healthcare organization. In your role, you have been tasked with examining the current organizational structure at the micro, meso, and macro levels, including the impact on healthcare delivery.
As you develop your plans, you will reflect how these roles individually and collectively influence the ability of the organization to deliver high quality client services.
The roles and titles of people working in the three levels of systems may vary. A brief definition of each is offered to clarify the contributions of leaders at each level.
Micro system: This is the point of contact with the client or customer. In the health care setting the micro level may be a specific unit. Roles of those in the micro system include all that come in contact with the client and the manager of the unit or department.
Meso system: This level reflects a collection of micro systems, such as a Surgical Services Department including multiple units. The meso level aims to group and coordinate similar micro system levels of service.
- Macro system: This level is a larger scale of groups and departments typically more at the administration level.
- Nursing Hierarchy
Macro Level: Vice President of Nursing Services
Potential Titles: Chief Nursing Officer, Vice President of Nursing, Director of Nursing Services.
Meso Level: Program Manager
Potential Titles: Department Head, Service Manager, Director.
Micro Level: Unit Manager
Potential Titles: Bedside Nurse, Unit Nurse, Unit Manager, Change Nurse.
Instructions
Research a healthcare organization and include their mission statement, vision, or philosophy in your memo.
Describe how the organization’s mission, vision, and philosophy influence the expectations of leaders at the three system levels: micro, meso, and macro.
Describe how nursing leaders in each of these levels of the organization’s operations address health care delivery goals.
- Describe nurse leaders at the micro, meso, and macro level of the organization including a discussion of how these three levels may integrate to improve outcomes.
Explanation & Answer
View attached explanation and answer. Let me know if you have any questions.
1
Impact of Organizational Structure on Healthcare Delivery - Outline
I. Introduction
A. Grace Health’s mission and vision statements.
B. The values that guide the actions and decisions.
II. Influence of the Nurse Leaders
A. Research the market before creating the plan.
B. The determination of the practice profile for the APN
III. Integration to Improve Outcomes
A. Summary of the main points.
B. Importance of the system approach.
1
Impact of Organizational Structure on Healthcare Delivery
Name
Institution
Course
Instructor
Date
2
Impact of Organizational Structure on Healthcare Delivery
Grace Health is a healthcare organization that is committed to the serve the patients and
community through the promotion of the servant mindset among the workforce that allows them
to engage with each other and treat every patient as a very important person. In this regard, the
organization's mission is to provide patient-centered healthcare with excellence in quality,
service, and access, while its vision is to create a community that supports people's quest to
achieve their full health potential and wellbeing regardless of their ages (Grace Health, 2021).
Similarly, these mission and vision statements mean that the organization is guided by the key
values of respect and dignity, com...
