Description
Emotional intelligence (EI) is the concept of identifying, assessing, and developing an awareness of emotions to enhance social relationships. Do a keyword search on the Internet and in the CTU online library on emotional intelligence, and read a few articles on the subject. Based on your research, think about whether EI is a requirement of effective leadership.
To complete this section of your Action Plan, include the following:
- Identify a crisis scenario. Create a role-play scenario of how a leader can use emotional intelligence to handle a crisis or conflict situation. You may research a crisis event, such as a product recall, oil spill, or natural disaster and create a crisis scenario.
- Next, choose 1 of the following attributes explained in the EI theory, and identify how it plays a role in leadership during times of crisis:
- Self-awareness
- Self-management
- Social awareness
- Relationship management
- Then, write a synopsis of 300–500 words of why EI is important in leadership. Explain how the attribute you selected helped resolve or mitigate the crisis situation you identified.
- Finally, write a response of 500–600 words, or produce a short video of 3–5 minutes on how leaders should handle a crisis situation using emotional intelligence. Include an explanation of the ways in which crisis situations can be averted and managed using EI.
Please provide APA citations and references to support your work. Videos should be submitted in .wmv, .MOV, or .MP4 format and embedded in the Word document.
Explanation & Answer
Attached.
Running head: EMOTIONAL AWARENESS
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Emotional Awareness
Name
Date
Institutional Affiliation
EMOTIONAL AWARENESS
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Emotional Awareness (EI)
Many scholars have described emotional awareness, as the ability to identify one’s own
and other people’s emotions. The ability to accurately discern the emotions of others and being
able to label these emotions is an important attribute in any leader. A great leader should always
be able to understand and manage his or her emotions to ensure that they stay on task. The goals
of the organization will only be achieved if the team is happily working together. A leader
should be both: mentally and emotionally fit to lead effectively. A good leader should be able to
control their emotions as well as the team to ensure desired results are achieved.
Emotional awareness can be broken down to four fundamental skills: Self-awareness,
self-management, social awareness and relationship management (Goleman, 2013). The four
skills encompass the idea of Emotional Intelligence can be subdivides into two subcategories:
personal competence and Social Competence. Self-awareness and self-management, which are in
the personal competence category, focus on self-knowledge and understanding of emotions.
Social awareness and relationship management make the social competence skills, which focus
on other people’s e...
