INFS 6071 Project Management in Business Paper

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BUSINESS SCHOOL Discipline of Business Information Systems INFS6071 Project Management in Business Semester 1 2022 Individual assignment 1 Part 1 (24%) and Part 2 (6%) Due date: 11:59 pm 1 May 2022 General instructions There are two parts to the assignment. To undertake the assignment, students should do the following: • • • • The maximum length of the assignment is 2000 words comprising 1600 words for Part 1 and 400 words for Part 2. For further information, please refer to the business school policies: http://sydney.edu.au/business/currentstudents/policy. Final report submission: The report should be submitted on Turnitin by due date. Please include your SID on the front page of the submission. The link for the Turnitin submission can be found on Canvas in the Assessment section. You should name the submission file as follows: SID.doc, e.g. 123456.doc. Please note that you SHOULD NOT provide name (first name or family name) in the assignment document. This is required to ensure anonymous marking. You can only submit the assignment once! Part 1 (24 marks) Requirements Download and read the case study (pdf file) found at the following link: https://www.anao.gov.au/sites/default/files/Auditor-General_Report_2018-2019_24.pdf Then analyse the findings on the Biometric Identification Services Project from the perspective of the formal project management methodology, PMBOK. Based on your analysis, respond to the following questions: 1. Where and how there is evidence of such a methodology being applied and its contribution. Please provide your answer in the form of a table outlining the relevant PMBOK knowledge areas, evidence of application, and contribution. (6 marks) 2. Where and how such a methodology might have helped avoid or mitigate identified problems. Please provide your answer in the form of a table outlining the relevant knowledge areas and PMBOK processes that could have been applied. Give concrete examples of what kind of tools and techniques could have been applied. (10 marks) 3. If there were problems that appear to be outside the scope of PMBOK, discuss these problems. Conduct your own research to provide ideas on how these problems could have been mitigated. (8 marks) 1 General Expectations: • Clear, well-structured and written presentation that captures the major aspects of the report in a succinct manner. • Consider all aspects of PMBOK and apply those that are relevant. You can use PMBOK 5th or 6th edition. • Conduct your own research to support your arguments and to understand the project context. • Apply a structure to each section of your report to guide the reader and demonstrate you have applied a comprehensive and systematic approach. • You are required to use third-party references to support your arguments for question 3 above. • Proof-read and sense check your report before submitting it. • Use the Business School Referencing Guide. A useful starting point for online research is Google Scholar, scholar.google.com. If you are working off-campus you can access Google Scholar from the university library web page and access articles and other resources: http://www.library.usyd.edu.au/databases/ Remember the instructions for scientific writing, particularly referencing! Part 2 (6 marks) Application of analytical techniques in professional project management Critical Path Analysis Delight Ltd. manufactures ticketing machines for railway services. It is planning a project to upgrade the software used in its machines to improve customer experience. The details of the project activities are as follow: ID Activity 1 2 Identify major improvements to the system Prepare functional requirements 3 Select project staff 4 Prepare technical design 5 Predecessors - Duration (weeks) 3 1 6 1 3 2, 3 7 Develop software 4 8 6 Test machine performance 5 4 7 Make modifications to the software 6 10 8 Undertake user acceptance testing 7 5 9 Incorporate user feedback 8 6 10 Promote the benefits to users 7 3 11 Roll-out the changes to the machine 9, 10 5 Draw a network diagram using the activity on node (AON) notation representing the project. You may use PowerPoint to draw the diagram and then copy it into your assignment document. What is the critical path and how long is it? You should not use Microsoft Project or any other project management software to determine the critical path. Assume you are the Project Manager for Delight Ltd.’s project. Critically evaluate the difficulties you may face in using the critical path method to manage the project. Please use appropriate references to support your explanation. Presentation requirements for the report • Prepare network diagram for the project including identification and measurement of critical path – including evidence of having performed a forward and backward pass (i.e. include your workings, for example, in the form of a table). • Make sure you identify the critical path and its duration in your answer. 2
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Running Head: PROJECT MANAGEMENT

Project Management in Business

Student’s Name:
Instructor:
Affiliation:
Date:

2

PROJECT MANAGEMENT
Project Management in Business
Part 1
1. Evidence of methodology being applied and its contribution
Project

Evidence of Application

Contribution

Knowledge Areas
Integration

During the initial phase of the Biometric Project

Management

Identification

Services

Project

Integration

(BIS), Management

integration management was employed to project
develop some of the fundamental plans.

and

sets

up

provides

the
a

roadmap for the successful

CrimTrac was in charge of preparing the actualisation of the project.
BIS policy proposal, submitted to the The

methodology

was

Department of Finance for inclusion in the influential in the BIS project
budget. Planning documents obtained to a certain extent. Though
include the Tender Evaluation Plan that there was transparency and
outlines the assessment process and the compliance in the planning
tender criteria. There was also the documents,

the

approach

production of a BIS Negotiation Directive chosen at the initial stages
that outlines the roles of the negotiation failed
teams.

to

explain

the

milestones and performance
requirements that would have
been readily understood and
applied.

Scope

This refers to the work proposed by the A detailed requirement for the

3

PROJECT MANAGEMENT
Management

BIS project. The scope of the Biometric end product is obtained to
Identification

Services

(BIS)

project ensure

effective

involves the delivery of a national management.

scope

Deliverables

fingerprint and palm print capability by also ought to be regularly
CrimTrac and a facial biometric capability approved by the stakeholders
and the ability to match identity using and sponsors. However, the
both capabilities.

contribution of this strategy to
the

BIS

project

was

ineffective. The contract for
the

project

transparently

did

not

explain

the

outcomes and milestones, and
the

deliverables

were

not

achieved.
Cost Management

In the original agreement, BIS began its The cost management of the
operations in May 2016. This was twelve BIS project was poor. The
months before the expiry of the NAFIS ACIC’s

corporate

finance

contract. At this juncture, the estimated division failed to exercise
budget for the project was $52 million, financial responsibility for the
with $28.9 being sourced from the project. Further, the project
particular

account

and

$23.1

from team also lacked a dedicated

CrimTrac’s resources. This was s per the financial or contract manager.
Costing

agreement

provided

by

the ACIC

could

not

provide

4

PROJECT MANAGEMENT

Department of Finance in December financial insights on the exact
2015.

amount of money spent on the
project

in

cost

management.ACIC also made
a 'goodwill' payment of $2.9
million to NEC, to which it
could not give a complete
account of the details. In
addition, there was no proof
of any accomplishment of
milestones
which

the

and

tasks

for

payment

of

goodwill was made. The cost
strategy was ineffective.
Procurement

The procurement designs and plans by The BIS procurement process

Management

CrimTrac

were

consistent

with

the was largely effective.

Commonwealth Procurement Rules and
ICT InvestmentApproval requirements.
There is evidence of compliance with the
procurement requirements though two
critical

needs

were

not

given

due

consideration.
The rules for Commonwealth entities

5

PROJECT MANAGEMENT
require that projects meet the procurement
rules when planning and inviting tenders.
The main principle relied upon is that the
process must achieve value for money.
In the procurement of the BIS project, the
Commonwealth rules on procurement, the
ICT two passes review process and the
CrimTrac

guiding

instructions

were

applied.
Further, the tender assessment process
sought to achieve value for money
through consistency and transparency.
In adherence to the procurement rules, the
process

was

the

preparation

of

a

comprehensive tender evaluation report,
overseeing the evaluation process by the
internal and external probity officers, and
an organised selection criterion.
Stakeholder

The ACIC came up with the appropriate The stakeholder management

Management

arrangements
stakeholders.

for

reporting

to was not effective. This was
caused
reporting,

by

inconsistent
and

the

arrangements did not warrant

6

PROJECT MANAGEMENT
sufficient action.

2. Where and how such a methodology might have helped avoid or mitigate identified
problems.
Project

Application

Examples

Knowledge

of

tools

and

techniques

Areas
Integration

The BIS project should have adopted a In

Management

project management plan in integration management plan, the relevant
management.

Further,

the

developing

the

project

detailed tools include; data gathering,

implementation plan should have been expert judgement, interpersonal
monitored and tracked through a change and team skills and meetings. In
long as the project progressed. This would data gathering, the techniques
have ensured that the ACIC adhered to the employed are interviews, focus
plan in achieving the specified outcomes, groups that bring stakeholders
milestones and deliverables.

together and checklists.

Schedule

The tender Evaluation plan was approved The appropriate tools for the

Management

late, and ANAO's examination of the schedule management plan are:
records

of

the

negotiation

process expert judgement, where those

indicated that CrimTrac and NEC had not with skills in similar projects
resolved

every

issue

by

the

time should be sought; data analysis

authorised officers signed the contract. In to

determine

addition, four potential renderers did not applicable

the

schedule

most
method;

7

PROJECT MANAGEMENT

have enough time to prepare a response to and meetings where project
the RFT. The completion dates were also teams deliberate and come up
ambiguous

regarding

the

individual with the schedule plan.

completion o...


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