metrics and key performance indicators (KPIs) used in logistics and supply chain

timer Asked: Sep 6th, 2017
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Question Description

The assignment must be a completed paper, with APA formatting, references, and error-free spelling and grammar.

Write a paper of 500–700 words on metrics and key performance indicators (KPIs) used in logistics and supply chain operations. Include the following:

  • Explain the importance of developing metrics and KPIs in logistics and supply chain operations.
  • Complete research on a company of your choice, and provide at least 2 metrics used by this organization.
    • Focus your research on the logistics and SCM departments of your selected organization.
    • Support your research with a table, chart, graph, or any other graphical item that communicates the metrics that you identified.
  • Explain what the metrics indicate and how they can benefit the organization.
  • Lastly, how can your company develop KPIs that track ethical performance? Why is this important to business success?

Please submit your assignment.

Tutor Answer

School: Boston College

Good luck in your study and if you need any further help in your assignments, please let me know.Goodbye.


Metrics and Key Performance Indicators (KPIs)


Institutional Affiliation





It is essential for businesses to focus on market improvements for competitions.
Companies therefore use metrics and KPIs to determine if the supply chain performance is
getting better, worse, or being maintained (Carton & Hofer, 2006). Companies therefore use
metrics to help businesses focus their resources and people on their goals and drive the required
improvements. The extent of metrics employed by companies varies from mandatory - for
contractual, legal or safety purposes – to those tracking changes in compliance, profits and
savings, and efficiencies. The metrics should aid in fulfilling the company strategies for all
aspects including expectations, standards, competition, marketing, and finance. These indicate

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Tutor went the extra mile to help me with this essay. Citations were a bit shaky but I appreciated how well he handled APA styles and how ok he was to change them even though I didnt specify. Got a B+ which is believable and acceptable.

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