Here is the control template with two SMART goals and corresponding control methods, according to the instructions. I also edited and proofread both papers for final drafts. Please ask if there are questions. Have a good night!
Business Name: Local IT Company : Better Internet Technology
SMART Goal: To measure specific, achievable results in increasing the number of Better
Internet Technology U.S. retail stores by 20%
Criterion being Measured: Percentage of number of additional stores
Time Frame For Goal Completion: December, 2019
Explain the system that you will create to track the success of this goal?
Surveys will be completed from customers at existing stores to discover possible new locations
where more stores are needed and what new technologies customers are looking for in the new
stores. There will also be telephone surveys completed using our existing customer base asking
these same questions. The survey will also be posted on our social media outlets, giving everyone
an opportunity to express their opinion. The results of the surveys will be compiled and a report
sent to the organization’s executive committee for implementation of the next planning stage.
Why is being reliable and completing this goal on time important to the business’ success?
The surveys must be completed within a three month period in order to have enough time to
begin the next phase of planning, which is choosing locations and the number of stores necessary
to accomplish the goal of increasing the number of distribution channels. This will result in a
subsequent increase in customer base and profit margins while serving a larger section of the
community than before.
What adjustments will you make if you fall behind completing this goal?
I will add the necessary personnel to make sure there is no delay in tabulating the results of the
survey as they are imperative in establishing locations for the additional stores and the type of
services and equipment needed. I will also increase the questionnaire circulation to make sure
there is enough information to provide accurate and timely results.
Business Name: Local IT Company: Better Internet Technology
SMART Goal: To decrease the loss ratio of the company by close monitoring of retail losses
over the course of three months.
Criterion being Measured: Percentage of product loss
Time Frame For Goal Completion: 90 days
Explain the system that you will create to track t...